Newsletter - Conduct in Focus
Conduct in Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority and examines topical regulatory issues regarding the way in which insurance business is conducted.
Date |
Issue |
Topical Regulatory Issues |
May 2023 |
Issue 7 |
|
May 2023 |
Issue 7 -
Special Supplement |
|
December 2022 |
Issue 6 |
-
The importance of Continuing Professional Development in maintaining a strong ethical culture
-
How “insurance literate” is Hong Kong?
-
Fraudulent websites and the art of building the illusion of trust
|
August 2022 |
Issue 5 |
-
Self-reporting material matters: An integral part of any robust corporate governance framework
-
Enforcement Update
-
The complexities and risks of premium financing
|
March 2022 |
Issue 4 |
-
How should insurers handle complaints?
-
Advising client on the duty of disclosure
-
The importance of disclosing all “material facts” when buying insurance
-
MPF scam alert
|
October 2021 |
Issue 3 |
-
Orphan policies – When licensed lnsurance agents leave their appointing insurers
-
Enforcement News
-
What happens when the insurance market is founded on ethics, integrity and trust?
-
Protection gap
|
May 2021 |
Issue 2 |
-
The word on the street…temporary booths and retail outlets
-
Introducing the “Corruption Prevention Guide for Insurance Companies” of the Independent Commission Against Corruption
-
Buying insurance from intermediaries who are your friends and family
-
Beware of fake websites offering insurance
-
The difference between insurance agents and insurance brokers
|
October 2020 |
Issue 1 |
-
Handling of Premiums by licensed individual insurance agents
-
The Insurance Authority’s approach to enforcement
-
Building a high integrity insurance market
|