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Newsletter - Conduct in Focus
 

Conduct in Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority and examines topical regulatory issues regarding the way in which insurance business is conducted.


 

Date Issue Topical Regulatory Issues
September 2025 Issue 11
  • Complaint Statistics
  • Licensing Approach to Run-off Insurance Agencies
  • Understanding the Risks of Offshore Coverage and the Importance of Broker Disclosure
  • A Look at Cold Calling Practices in Insurance
  • Mystery Shopping on Roadshow Activities
September 2025 Issue 11 -
Special Supplement
  • Digitization of Conduct Monitoring and Controls
March 2025 Issue 10
Aug 2024 Issue 9
Dec 2023 Issue 8
May 2023 Issue 7
May 2023 Issue 7 -
Special Supplement
December 2022 Issue 6
August 2022 Issue 5
March 2022 Issue 4
October 2021 Issue 3
May 2021 Issue 2
October 2020 Issue 1