...) staff members of those travel agents)  General insurance agency/broking (for those who pass only the P&P plus GI Papers , or otherwise exempted)  Long term [excluding linked long term] insurance agency/broking (for those who pass only the P&P plus LT Papers, or otherwise exempted)  Long term...

... the TIA Paper, or otherwise exempted, and are (i) travel agents licensed under the Travel Agents Ordinance or (ii) staff members of those travel agents) • General insurance agency/broking (for those who pass only the P&P plus GI Papers , or otherwise exempted) • Long term [excluding linked long term...

... May 2023 Issue 7 - Special Supplement An authorized insurer’s responsibility to handle and settle insurance claims fairly and promptly Handling of medical insurance claims - The IA’s expectations...

... Complaint Form Complaint Form [PDF] In order to allow the Insurance Authority (“IA”) to handle your complaint effectively, please put your complaint in writing by using the Complaint Form. Your completed complaint form can be...

... Requirement for Assets in Hong Kong: To maintain assets in Hong Kong of an amount not less than 80% of its Hong Kong liabilities plus solvency margin Exempted Valuation Rules...

... or potential policyholders. Examples of complaints about conduct in the insurance market (i.e. potential misconduct) which the IA may handle are as follows: • unethical sales practices (e.g. using unauthorized sales materials which contain false or misleading information to influence policyholders to...