... take enforcement action. Under section 6H of the Ordinance, the MPFA may issue guidelines for the guidance of regulated persons and other persons concerned with the Ordinance. In addition, the MPFA will handle, co-ordinate or monitor (as the case may be) the receipt and handling of complaints relating...

... take enforcement action. Under section 6H of the Ordinance, the MPFA may issue guidelines for the guidance of regulated persons and other persons concerned with the Ordinance. In addition, the MPFA will handle, co-ordinate or monitor (as the case may be) the receipt and handling of complaints relating...

... take enforcement action. Under section 6H of the Ordinance, the MPFA may issue guidelines for the guidance of regulated persons and other persons concerned with the Ordinance. In addition, the MPFA will handle, co-ordinate or monitor (as the case may be) the receipt and handling of complaints relating...

... Intermediaries on the IA website if in doubt. Complainants can download the complaint form from the IA website. To allow the IA to handle their complaint more promptly and effectively, they should write down in detail the allegation and the name and licence number of the intermediary involved, and provide copies...

... Intermediaries on the IA website if in doubt. Complainants can download the complaint form from the IA website. To allow the IA to handle their complaint more promptly and effectively, they should write down in detail the allegation and the name and licence number of the intermediary involved, and provide copies...

... Intermediaries (iir.ia.org.hk) on the IA website if in doubt. Complainants can download the complaint form from the IA website. To allow the IA to handle their complaint more promptly and effectively, they should write down in detail the allegation(s) and the name and licence number of the intermediary involved...

... complaints in relation to insurance claims. The IA cannot adjudicate insurance claims or order payment of compensation. It can, however, handle complaints related to the process by which claims are handled (e.g. delays in processing, lack of controls or weaknesses in governance, areas of inefficiency in the...

... complaints in relation to insurance claims. The IA cannot adjudicate insurance claims or order payment of compensation. It can, however, handle complaints related to the process by which claims are handled (e.g. delays in processing, lack of controls or weaknesses in governance, areas of inefficiency in the...