... Agents 4 context of a highly competitive insurance market, a changing legal and regulatory landscape, new opportunities, differing business needs and evolving customer expectations). IA’s response 10. We are pleased that there is general agreement regarding the objective of “treating clients fairly...

... Agents 4 context of a highly competitive insurance market, a changing legal and regulatory landscape, new opportunities, differing business needs and evolving customer expectations). IA’s response 10. We are pleased that there is general agreement regarding the objective of “treating clients fairly...

... for individual licensees (except travel agents) is 15 CPD hours for each Assessment Period, including a minimum of 3 compulsory CPD hours on “Ethics or Regulations” courses. Travel agents are only required to undertake a minimum of 3 CPD hours for each Assessment Period, with no compulsory...

... services standards etc. From 1st January to 30th June 2021 From 1st January to 30th June 2020 Representation of Information 13% Claims 18% Conduct 30% Business or Operations 21% Services 16% Insurance Intermediary against Insurer 1% Others 1% Total: 738 Representation of Information 15% Claims 17% Conduct...

... services standards etc. From 1st January to 30th June 2021 From 1st January to 30th June 2020 Representation of Information 13% Claims 18% Conduct 30% Business or Operations 21% Services 16% Insurance Intermediary against Insurer 1% Others 1% Total: 738 Representation of Information 15% Claims 17% Conduct...

...／自付額，及／或保障 項目限額等條款。如有疑問，你應向保險公司的 客戶服務或保險中介人查詢。 披露資料 在投保時，你必須如實披露資料。保險公司可以 就沒有披露重要資料或提供虛假資料而取消保單 或拒絕保險賠償。重要資料包括任何保險公司認 為可能會影響其承保或理賠決定的資料。如果你 不確定資料是否重要，如實申報便萬無一失。 當你正考慮購買含有儲蓄成分的人壽保險 時，你必須清楚了解保單現金價值是如何 推算，哪些分紅／紅利是保證或非保證。 你應向保險公司或保險中介人了解詳情。 投保錦囊 9 10 12 11 切勿留空 保單續期 冷靜期 切勿於空白或不完整的投保書上簽名。投保書 一經簽署，你便需要履行責任...

.../bonuses are guaranteed and what are not. Ask the insurance company or insurance intermediary for details. 9 10 12 11 Tips on buying insurance No blank form Policy renewal Cooling-o� period Don’t surrender or replace a policy casually. You may su�er financial losses if you surrender or replace a life...