... valuation date of the ORSA Report. The time-horizon for the base case should be consistent with its medium to longer-term business plan i.e. 3, 5 or more years. IV.2. For each scenario (Prescribed Scenarios 1 to 3 plus any Specific Scenario(s)), a general business insurer should assess the impact of the...

... its medium to longer-term business plan i.e. 3, 5 or more years. IV.2. For each scenario (Prescribed Scenarios 1 to 3 plus any Specific Scenario(s)), a general business insurer should assess the impact of the scenario on its regulatory balance sheet, eligible capital resources and regulatory capital...

... its medium to longer-term business plan i.e. 3, 5 or more years. IV.2. For each scenario (Prescribed Scenarios 1 to 3 plus any Specific Scenario(s)), a general business insurer should assess the impact of the scenario on its regulatory balance sheet, eligible capital resources and regulatory capital...

... include arranging for an immediate family member to make a compassionate visit or handle related matters, or the return of unattended children to Hong Kong, reasonable and necessary accommodation and travelling expenses, a deposit guarantee for hospital admission, a lawyer and an interpreter referral....

... Complainants should provide the details of their allegations, the name and licence number of the intermediary involved, and copies of all relevant supporting documents for the IA to handle the case promptly and effectively. All complaints will be treated in strict confidence. Upon receipt of the first...

...”, i.e. focus on customers. Just to give a few examples on “customer centric”: Some insurers have introduced e-onboarding and e-Financial Needs Analysis (e-FNA) to speed up the underwriting process; some are employing chatbots with artificial intelligence to handle customers’ enquiries on insurance...