... Insurance-related disputes of monetary nature The Insurance Complaints Bureau (“ICB”) offers adjudication service and mediation service to handle claim-related complaints and non- claim related monetary disputes respectively. Should your complaint involve a personal insurance contract with claim amount or dispute...

... through an existing charged service. Where there is a request for information not in IA’s possession or for a record which does not exist, the applicant for information will, where possible, be directed to an appropriate alternate source. Target response times 1.15 Where possible, information will be made...

... director or controller2 of a corporation that has significant financial interests with that insurer or any companies within the same group of companies as that of the insurer. For example, he is a major service provider of the insurer; or (vi) he has significant financial association with that insurer or...

... director or controller2 of a corporation that has significant financial interests with that insurer or any companies within the same group of companies as that of the insurer. For example, he is a major service provider of the insurer; or (vi) he has significant financial association with that insurer or...

... illustration on a basic plan with a policy loan is provided to the policy holder at the point-of-sale; (b) when the policy holder applies for a policy loan; (c) as soon as possible, after an automatic policy loan is first drawn down; and (d) when issuing regular anniversary statements in relation to a policy...

... illustration on a basic plan with a policy loan is provided to the policy holder at the point-of-sale; (b) when the policy holder applies for a policy loan; (c) as soon as possible, after an automatic policy loan is first drawn down; and (d) when issuing regular anniversary statements in relation to a policy...

... illustration on a basic plan with a policy loan is provided to the policy holder at the point-of-sale; (b) when the policy holder applies for a policy loan; (c) as soon as possible, after an automatic policy loan is first drawn down; and (d) when issuing regular anniversary statements in relation to a policy...

... for existing insurance intermediaries and their appointing principals (i.e. insurers, licensed insurance agencies and licensed insurance broker companies) to prepare for the new CPD requirements. After further discussion with the industry, it is considered appropriate to postpone the effective date...

..., level of innovation and degree of expertise, would be Hong Kong’s key comparative advantage. This is an opportunity our insurance sector can certainly seek to exploit. As a first step, we are currently in discussion with Mainland Authorities regarding Hong Kong insurers setting up service centres in the...