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General Exclusions
... arising from follow-up consultations, including physiotherapy and Chinese medicine treatment, for the same accidental injury or illness are also covered within a specified period (e.g. 90 days) after returning to Hong Kong. There is a maximum daily limit or maximum limit per journey for each medical...
https://www.ia.org.hk/english/travel_insurance/common_coverage.html -
Date: 2024-01-18
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Application process
... Online self-service insurance Application process Application means and channels You can purchase insurance products on the digital sales platform of insurers on your own by computer or mobile application. Application...
https://www.ia.org.hk/english/digital_onboarding/online/application_process.html -
Date: 2024-01-18
... • Financial connectivity • After-sales service • Innovative products InsurTech Development • Positive disruption • FinTech eco-system • Compliance and supervision Regulation of Intermediaries 6 Regulation of Intermediaries • Licensing and inspection • Conduct and discipline • Evolving role of self- regulatory...
https://www.ia.org.hk/english/infocenter/files/Asia_Pacific_Life_Insurance_Congress_2019.pdf -
Date: 2021-12-09
... • Financial connectivity • After-sales service • Innovative products InsurTech Development • Positive disruption • FinTech eco-system • Compliance and supervision Regulation of Intermediaries 6 Regulation of Intermediaries • Licensing and inspection • Conduct and discipline • Evolving role of self- regulatory...
https://www.ia.org.hk/english/infocenter/files/Asia_Pacific_Life_Insurance_Congress_2019.pdf -
Date: 2021-09-08
... • Financial connectivity • After-sales service • Innovative products InsurTech Development • Positive disruption • FinTech eco-system • Compliance and supervision Regulation of Intermediaries 6 Regulation of Intermediaries • Licensing and inspection • Conduct and discipline • Evolving role of self- regulatory...
https://www.ia.org.hk/english/infocenter/files/Asia_Pacific_Life_Insurance_Congress_2019.pdf -
Date: 2020-06-12
... industry to set up after-sales service centres in Mainland cities located in the Greater Bay Area (GBA) and pressing ahead with the “unilateral recognition” policy for Hong Kong motor vehicles entering Guangdong using the Hong Kong-Zhuhai-Macao Bridge (HZMB). “The COVID-19...
https://www.ia.org.hk/english/infocenter/press_releases/20201125.html -
Date: 2020-11-25
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Claims cases
... Case 4: 24-hour emergency assistance service Mr. Cheng fell and sprained his hand while participating in a marathon in the United Kingdom. After being bandaged by a local doctor, he was discharged from the hospital and hoped to return to Hong Kong as early as possible. He called the...
https://www.ia.org.hk/english/travel_insurance/claims_cases.html -
Date: 2024-01-18
... Temporary facilitative measures will cease after 30 April 2023 4 April 2023 In view of the latest epidemic development and the lifting of all mandatory mask-wearing requirements by the Government, the Insurance Authority (IA) today (4 April 2023...
https://www.ia.org.hk/english/infocenter/press_releases/20230404.html -
Date: 2023-04-04
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Points to note
... with an emergency. 3. Read the policy terms and make sure you understand what after-sales service is available Read the policy terms carefully. If you have any questions about the content, call the insurer’s hotline or contact the online customer service officer...
https://www.ia.org.hk/english/digital_onboarding/online/points_to_note.html -
Date: 2024-01-18
... travel for Hong Kong vehicles upon advent of the Unilateral Recognition Policy in July this year, paving the way to open up other similar innovative products in future,” said Mr Stephen Yiu, Chairman of the IA. Mr Yiu added that, “On the establishment of after-sales service centres, a...
https://www.ia.org.hk/english/infocenter/press_releases/20231025.html -
Date: 2023-10-25