... Claims Complaints Panel of the ICCB/ICB was/is empowered by its Articles of Association to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out in The...

... Appendix I IMPORTANT DOCUMENT! PLEASE READ AND COMPLETE CAREFULLY! 重要文件! 請小心閱讀及填寫! (1) CUSTOMER PROTECTION DECLARATION 閣下可向保險代理/經紀索取中文版本,本聲明書之中英文版均具同等效力 This is an IMPORTANT part of the Code of Practice for Life Insurance Replacement issued by the Hong Kong Federation of Insurers and the...

... Principles, Standards, Guidance and Assessment Methodology (“ICP”) promulgated by the International Association of Insurance Supervisors, in particular ICP 19 which stipulates that the conduct of the business of insurance should ensure that customers are treated fairly. 1.2 This Guideline aims to set out the...

... Principles, Standards, Guidance and Assessment Methodology (“ICP”) promulgated by the International Association of Insurance Supervisors, in particular ICP 19 which stipulates that the conduct of the business of insurance should ensure that customers are treated fairly. 1.2 This Guideline aims to set out the...

... Principles, Standards, Guidance and Assessment Methodology (“ICP”) promulgated by the International Association of Insurance Supervisors, in particular ICP 19 which stipulates that the conduct of the business of insurance should ensure that customers are treated fairly. 1.2 This Guideline aims to set out the...

... General Insurance Study Notes Insurance Intermediaries Quality Assurance Scheme General Insurance Examination Study Notes 2008 Edition 1 Study Notes for General Insurance Examination Update Insurance Authority to start regulating insurance companies from 26 June 2017 The Insurance Authority has...

... Requirements The Insurance Authority (“IA”) and the other relevant authorities (“RAs”) 1 have been reviewing various aspects of the anti-money laundering and counter-financing of terrorism (“AML/CFT”) regulatory requirements for financial institutions (“FIs”) 2 , which include the address verification...

... provide further guidance and support in processing the applications. Please rest assured that detailed instructions of the application process applicable to your agency will be set out in the invitation letter from the IA (per step 1 above). Next steps We have engaged with The Hong Kong Federation of...

..., aligned with a broker company’s responsibility to have in place requisite controls and procedures in respect of its TRs. Please rest assured that detailed instructions of the application process applicable to your broker company will be set out in the invitation letter from the IA (per step 1 above). Next...

... Quantitative Impact Study and are addressing some technical adjustments on 4 Pillar 1 put forward by stakeholders including ASHK to pave way for industry consultation. On Pillar 2, the Guideline on Enterprise Risk Management has taken effect and the first set of Own Risk and Solvency Assessment reports is due...