... First Edition: August 2001 Second Edition: January 2004 Third Edition: November 2009 (revised in September 2011 after incorporating all the previous corrigenda) Fourth Edition: November 2013 Fifth Edition: August 2015 Office of the Commissioner of Insurance 2001, 2004, 2009, 2013, 2015 Please note...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/sn-long-2015.pdf -
Date: 2019-12-02
... promoting industrial safety); · loss reduction: the lowering of the severity of identified possible losses (e.g. automatic sprinkler system); · risk transfer : making another party bear the consequences of one’s exposure to loss (e.g. purchase of insurance and contractual terms shifting responsibility for...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/sn-p&p-2013.doc -
Date: 2019-12-02
... nuclear accidents); - loss prevention: the lowering of the frequency of identified possible losses (e.g. activities promoting industrial safety); - loss reduction: the lowering of the severity of identified possible losses (e.g. automatic sprinkler system); - risk transfer : making another party bear the...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/sn-p&p-2013.pdf -
Date: 2019-12-02
... quality service and to be specific – the trust of consumers. We must strive to improve customer service, enhance the quality of the agency force, and protect the interests of consumers. The common abuses are mis-selling, twisting of policies and poor after-sale service. These problems are not unique to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2020-09-28
... quality service and to be specific – the trust of consumers. We must strive to improve customer service, enhance the quality of the agency force, and protect the interests of consumers. The common abuses are mis-selling, twisting of policies and poor after-sale service. These problems are not unique to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2021-11-01
... quality service and to be specific – the trust of consumers. We must strive to improve customer service, enhance the quality of the agency force, and protect the interests of consumers. The common abuses are mis-selling, twisting of policies and poor after-sale service. These problems are not unique to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2021-09-01
... quality service and to be specific – the trust of consumers. We must strive to improve customer service, enhance the quality of the agency force, and protect the interests of consumers. The common abuses are mis-selling, twisting of policies and poor after-sale service. These problems are not unique to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2020-06-19
... First Edition: August 2001 Second Edition: January 2004 Third Edition: November 2009 (revised in September 2011 after incorporating all the previous corrigenda) Fourth Edition: November 2013 Fifth Edition: August 2015 Sixth Edition: August 2017 Insurance Authority 2001, 2004, 2009, 2013, 2015, 2017...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/12.sn-IL-2017_eng.pdf -
Date: 2019-12-02
... general insurance premiums for the insurance broker concerned from the clients first, and then remitted the premium monies to the insurance broker concerned subsequently after deducting their own referral commissions. Annex Page 2 of 11 Good Practices: Insurance brokers should establish and maintain...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/cir_broker_20180427.pdf -
Date: 2018-11-30