... complaints in relation to insurance claims. The IA cannot adjudicate insurance claims or order payment of compensation. It can, however, handle complaints related to the process by which claims are handled (e.g. delays in processing, lack of controls or weaknesses in governance, areas of inefficiency in the...

... of Insurtech, the IA strikes a balance carefully – while life insurance products offered through digital channels must be simple and contain high protection elements, we are also mindful that innovation should not be stifled by over regulation. Second, we endeavour to cultivate a healthy ecosystem...

... of Insurtech, the IA strikes a balance carefully – while life insurance products offered through digital channels must be simple and contain high protection elements, we are also mindful that innovation should not be stifled by over regulation. Second, we endeavour to cultivate a healthy ecosystem...

... of Insurtech, the IA strikes a balance carefully – while life insurance products offered through digital channels must be simple and contain high protection elements, we are also mindful that innovation should not be stifled by over regulation. Second, we endeavour to cultivate a healthy ecosystem...

... are essential to mutual cooperation and the exchange of information in order to seek to ensure that insurance supervision is effective. 3. The Secretariat will ensure that the application has been properly completed and signed, and that the assessment documentation has been attached. The application...