... sure the policyholder experience is as it should be! The need for the prospective customer to make an informed decision CONDUCT IN FOCUS 6 To support the new regulatory regime for licensed insurance intermediaries, the “Corruption Prevention Advisory Service” (CPAS) of the Corruption Prevention...

... the pandemic. In times of adversity, however, insurance practitioners have always shown an uncanny ability to face down challenge, adapt and get on with it, by finding ways to provide service to policyholders and to continue to manage society’s risks. Resilience is in the industry’s DNA, as is the...

...”) Third Mutual Evaluation on Hong Kong in 2008  Deficiencies found in the following measures :  Customer Due Diligence and Record Keeping  Responsibilities and Powers in regulating financial institutions  Criminal or Civil Sanctions  Regulation on Money Value Transfer Service  Disclosure or...

... contact service desk of the Cybersec Infohub at [email protected]. Further questions about this circular may be directed at us via [email protected]. Yours faithfully, Tony Chan Associate Director Policy and Development Division Insurance Authority c.c. The Hong Kong Federation of Insurers https...

... contact service desk of the Cybersec Infohub at [email protected]. Further questions about this circular may be directed at us via [email protected]. Yours faithfully, Tony Chan Associate Director Policy and Development Division Insurance Authority c.c. The Hong Kong Federation of Insurers https...

... contact service desk of the Cybersec Infohub at [email protected]. Further questions about this circular may be directed at us via [email protected]. Yours faithfully, Tony Chan Associate Director Policy and Development Division Insurance Authority c.c. The Hong Kong Federation of Insurers https...

...”) Third Mutual Evaluation on Hong Kong in 2008  Deficiencies found in the following measures :  Customer Due Diligence and Record Keeping  Responsibilities and Powers in regulating financial institutions  Criminal or Civil Sanctions  Regulation on Money Value Transfer Service  Disclosure or...

... distribution channels at an early stage. Insurers that apply under Fast Track must have an innovative and robust model using digital distribution to provide benefits to policy holders in product development, delivery, customer service and cost efficiency. “The IA is committed to...

... service to the Hong Kong community in taking on this role and look forward to working with them.” The IA today also published the inaugural issue of Conduct In Focus, a periodical newsletter which presents statistics and commentary on complaints received by the IA and examines topical...

... such as categorisation of Open API functions, third-party service provider (TSP) governance and risk management as well as exemplary use cases to stimulate innovation. The Framework also aims to foster cross-sectoral collaboration and Insurtech application to bring about better, more seamless financial...