...: consider risks factors: - country - customer - product/service - delivery/distribution channel 3.8: record keeping and justification 17 Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Chapter Four:Chapter Four: Customer Due DiligenceCustomer Due...

... policy had been reinstated (when it had not been). The agent also informed the insurer that the client would be paying the monies by internet banking (when the client had already paid the monies to the agent). Whilst the insurance policy was eventually reinstated, after the client contacted the...

...” announced subsequently include: Supporting insurance companies in Guangdong, Hong Kong and Macao to jointly develop innovative cross-border medical products Improving cross-border motor vehicle insurance through “deemed equivalence” policy Supporting Hong Kong insurance sector to set up after-sales service...

... Greater Bay Area (GBA) and rapid pace of market liberalization in the Mainland. On domestic circulation, the bulk of our attention is being placed on establishment of after-sales service centres and implementation of the “unilateral recognition” policy for motor insurance. The former is a stepping stone...

...” announced subsequently include: Supporting insurance companies in Guangdong, Hong Kong and Macao to jointly develop innovative cross-border medical products Improving cross-border motor vehicle insurance through “deemed equivalence” policy Supporting Hong Kong insurance sector to set up after-sales service...

... Please also elaborate. For example, Contractual Service Margin (CSM) amortisation, discount rates, contract boundary, unbundling of multi-component contracts, identification of onerous contracts, reinsurance, level of aggregation, hedging adjustment, retrospective application, etc. Investment Strategy...

... cope with the new normal. For this reason, I am writing to urge you to strongly encourage all staff and intermediaries of your company to get inoculated by 30 November 2021, after which anyone who have not received the first dose of vaccine or are medically unfit to do so should undergo testing for...

... Group Capital Rules. Respondents of the public consultation were generally supportive of the proposals set out in the draft Group Capital Rules, which have been further refined after careful consideration of the feedback received. The Group Capital Rules will be submitted to the Legislative...

... of the two IACs come from different lines of business with expertise within the insurance industry, as well as from related fields such as accounting, legal and compliance, academia, banking, medical, Fintech and Insurtech. They are appointed by the Financial Secretary after consultation with the IA....

... operations of the insurer or materially impact the insurer’s service to its existing or potential policy holders; (b) “cyber risk” refers to any risks that emanate from the transmission, storage, use or processing of data transmitted, stored and retrieved in electronic means, including technology tools and...