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⏭... are not satisfied with the way in which the SRO handles your complaint, you may let us know, and the IA will conduct necessary review on the SRO’s handling of complaints within the confines of the IO. Complaints involving the conduct of insurance agents, their responsible officers or technical...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2019-09-12
... application or interpretation of the relevant provisions of the Guideline. These Interpretation Notes do not have the force of law and should not be interpreted in a way that would override the provision of any law. The IA reserves the right to review and update these Interpretation Notes from time to time....
https://www.ia.org.hk/english/legislative_framework/files/Interpretation_Notes_to_GL29.pdf -
Date: 2020-09-24
... application or interpretation of the relevant provisions of the Guideline. These Interpretation Notes do not have the force of law and should not be interpreted in a way that would override the provision of any law. The IA reserves the right to review and update these Interpretation Notes from time to time....
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Interpretation_Notes_to_GL29.pdf -
Date: 2020-12-21
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Whistleblowing Policy
... Insurance Ordinance; Any complaints that fall outside the purview of the IA; Any complaints against the IA’s former staff; Employee grievances/complaints for unfair treatment; and Complaints regarding the expression of dissatisfaction regarding the way...
https://www.ia.org.hk/english/aboutus/governance/whistleblowing_policy.html -
Date: 2022-03-08
...) does not override or alter the terms and conditions of any insurance policy, or in any way interfere with the rights and obligations of the insurer and its policy holders under any insurance policy. The question of whether a loss is covered under an insurance policy is determined in...
https://www.ia.org.hk/english/infocenter/press_releases/20191008_1.html -
Date: 2019-10-09
..., Chairman of the IA. Dr Cheng also considers the “unilateral recognition” to be a positive move and commented that “Allowing Hong Kong private cars to enter Guangdong via HZMB without the need to take out a separate insurance coverage in the Mainland will pave way for more...
https://www.ia.org.hk/english/infocenter/press_releases/20201125.html -
Date: 2020-11-25
... the agent’s licence and prohibiting her from applying to be licensed again for 11 months. The penalty has been imposed because the agent was found not fit and proper in the way she handled certain premium received from her client. On 2 October 2018, the agent received monies from her...
https://www.ia.org.hk/english/infocenter/press_releases/20230127.html -
Date: 2023-01-27
... and Investor and Financial Education Council. All rights reserved. What is an annuity? An annuity allows young people to start saving and planning for their retirement early and allows retirees to spend their retirement savings in a disciplined way. An annuity plan is a simple way to manage your...
https://www.ia.org.hk/english/infocenter/files/Tips_on_Purchasing_Annuity_Products_Eng.pdf -
Date: 2021-12-14
... and Investor and Financial Education Council. All rights reserved. What is an annuity? An annuity allows young people to start saving and planning for their retirement early and allows retirees to spend their retirement savings in a disciplined way. An annuity plan is a simple way to manage your...
https://www.ia.org.hk/english/qualifying_deferred_annuity_policy/files/Tips_on_Purchasing_Annuity_Products_Eng.pdf -
Date: 2020-06-23