Whistleblowing Policy

The Insurance Authority (“IA”) is committed to maintaining high standards of transparency, accountability and integrity. The IA has put in place the Whistleblowing Policy (“Policy”), to outline channels and guidance on how to report suspected fraud, irregularity, malpractice or misconduct within the IA. Activities or behaviours covered under this Policy include but are not limited to the following:

criminal offence and unlawful acts such as blackmail, bribery, corruption, fraud, forgery and theft;
failure to comply with legal or regulatory obligations;
abuse of authority or office;
breach of internal policies or rules such as confidentiality undertaking, financial control and procurement procedure; and
act or omission that threatens the lives, health or safety of the general public.

The following are not covered under this Policy:

complaint about existing provisions within and policies emanated from the Insurance Ordinance;
matter with no nexus to the IA;
allegation against former staff of the IA;
staff grievance on unfair treatment; and
dissatisfaction on how staff of the IA perform their duties.

How to lodge a concern to the IA

Please complete the Whistleblowing Report Form (“Report Form”) and send it with supporting documents to the Senior Internal Audit Manager of the IA through the following channels:

E-mail:	[email protected]
*Post/In Person:**	Insurance Authority 19th Floor, 41 Heung Yip Road, Wong Chuk Hang, Hong Kong (Attn: Senior Internal Audit Manager) * The Report Form should be placed in a sealed envelope marked “Strictly Private and Confidential – To be opened by the addressee only”.

For a case that implicates the Senior Internal Audit Manager, the case should be directed to the IA Secretary via the postal address cited above or by email at [email protected].

Download: Whistleblowing Report Form