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⏭... Intermediary mailto:[email protected] IA (May/2018) - 2 - *Please delete where appropriate (B) Details of the relevant events/ incidents giving rise to your complaint (Please give full details of the relevant events/ incidents in chronological order with relevant information such as dates, places and...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2019-09-12
... on conduct in the insurance market, it generally cannot handle complaints that do not involve matters of conduct (see in particular, question 6 on claims-related disputes and question 7 of commercial disputes). (2) How does the IA handle and make decisions on complaints regarding...
https://www.ia.org.hk/english/consumer/lodge_a_complaint.html -
Date: 2023-09-01
... attention to address 2 societal needs on retirement and healthcare, as well as adopting technologies to enable virtual on-boarding. These timely moves coincide with our conviction that Insurtech is a major driver of efforts to enhance financial inclusiveness and narrow the protection gap. From a regulatory...
https://www.ia.org.hk/english/infocenter/files/HKFTW2020_Keynote_Speech.pdf -
Date: 2021-12-09
... attention to address 2 societal needs on retirement and healthcare, as well as adopting technologies to enable virtual on-boarding. These timely moves coincide with our conviction that Insurtech is a major driver of efforts to enhance financial inclusiveness and narrow the protection gap. From a regulatory...
https://www.ia.org.hk/english/infocenter/files/HKFTW2020_Keynote_Speech.pdf -
Date: 2021-09-08
... of considerable public concern. The IA concluded that, in sending the Message, Mr Yam had: contravened Standard and Practice 1.2(c) of the Code of Conduct which requires a licensed individual insurance agent to comply with the policies, procedures and other applicable...
https://www.ia.org.hk/english/infocenter/press_releases/20210707_1.html -
Date: 2021-07-07
[HTML]
Enforcement News
... Cheung Tak On Enforcement collaboration between IA and HKMA – Insurance Authority suspends Cheung Tak On for two months and orders a fine of $2,900 for misappropriating gift vouchers 22/12/2023 Tsang Kwong Chi Samuel...
https://www.ia.org.hk/english/enforcement/enforcement_news/news.html -
Date: 2024-01-17
[PDF]
Cir_dd_14.05.2019.pdf
... of Insurers, the Hong Kong Confederation of Insurance Brokers and the Professional Insurance Brokers Association. - 2 - • Complaint and disciplinary cases that are unresolved by the SROs before the Commencement Date will be handled by the IA but with reference to the relevant codes, guidance notes...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Cir_dd_14.05.2019.pdf -
Date: 2019-11-29
... ...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/3_PIBA_Membership_Regulations_v3_27_2_1997_eg19.pdf -
Date: 2019-12-20
... condition? Urgency of the hospitalisation? Necessity for in-patient medication or surgery? Feasibility or difficulty of outpatient treatment? Tips on Making Claims Understanding Medical Insurance Tips on applying for insurance Au gu st 2 02 0 Be aware of the deadline for lodging a claim Medical insurance...
https://www.ia.org.hk/english/medical_insurance/files/Medical_insurance_making_a_claim_en.pdf -
Date: 2020-10-14
... condition? Urgency of the hospitalisation? Necessity for in-patient medication or surgery? Feasibility or difficulty of outpatient treatment? Tips on Making Claims Understanding Medical Insurance Tips on applying for insurance Au gu st 2 02 0 Be aware of the deadline for lodging a claim Medical insurance...
https://www.ia.org.hk/english/infocenter/files/Medical_insurance_making_a_claim_en.pdf -
Date: 2021-12-14