... not be completed properly, the Member Company must send a notification letter to the customer (alongside an email/SMS alert) citing the key areas of concern. Such letter should also set out the means for the customer to contact the Member Company for any disagreement on the points set out. The sample...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/4_HKFI_ILAS_Requirements_v4_8_12_2014_20190823.pdf -
Date: 2019-12-20