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⏭...: [email protected] How the IA handles your complaint All complaints will be treated in strict confidence. Upon receipt of your complaint, we will issue an acknowledgement to you within 10 working days. We will carefully examine the information provided by you and take appropriate follow- up actions if the matter is...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2019-09-12
... out to the public or advertising by means of advertisements, cards, circulars, letters, signs or other methods in an irresponsible or untruthful manner. 10 (f) Failure to carry on business in a manner consistent with the Code of Conduct within these regulations. 6. Power of the Membership...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/6_PIBA_Membership_Regulations_v6_1_2_2015_eg19.pdf -
Date: 2019-12-20
... ............................................................................................................................. 9 Specific Risk References ........................................................................................................................ 10 Applicability of the risk-based approach to terrorist financing .............................................................. 12 Limitations to the...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/RBA_Guidance_for_Life_Insurance_Sector.pdf -
Date: 2021-11-12
... ............................................................................................................................. 9 Specific Risk References ........................................................................................................................ 10 Applicability of the risk-based approach to terrorist financing .............................................................. 12 Limitations to the...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/RBA_Guidance_for_Life_Insurance_Sector.pdf -
Date: 2022-04-27
... ............................................................................................................................. 9 Specific Risk References ........................................................................................................................ 10 Applicability of the risk-based approach to terrorist financing .............................................................. 12 Limitations to the...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/RBA_Guidance_for_Life_Insurance_Sector.pdf -
Date: 2019-11-05
... Agents 4 context of a highly competitive insurance market, a changing legal and regulatory landscape, new opportunities, differing business needs and evolving customer expectations). IA’s response 10. We are pleased that there is general agreement regarding the objective of “treating clients fairly...
https://www.ia.org.hk/english/infocenter/files/Consultation_Conclusions_Agents_Code_Eng.pdf -
Date: 2019-09-03
... objective of treating clients fairly. IA’s response 10. We are pleased that there is general agreement regarding the objective of “treating clients fairly” being fundamental to the regulated activities of a licensed insurance broker. Indeed, the principle of treating clients fairly, and Consultation...
https://www.ia.org.hk/english/infocenter/files/Consultation_Conclusions_Brokers_Code_Eng.pdf -
Date: 2019-09-03
... Agents 4 context of a highly competitive insurance market, a changing legal and regulatory landscape, new opportunities, differing business needs and evolving customer expectations). IA’s response 10. We are pleased that there is general agreement regarding the objective of “treating clients fairly...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/Consultation_Conclusions_Agents_Code_Eng.pdf -
Date: 2019-09-10