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ENG_CIF_3.pdf
... services standards etc. From 1st January to 30th June 2021 From 1st January to 30th June 2020 Representation of Information 13% Claims 18% Conduct 30% Business or Operations 21% Services 16% Insurance Intermediary against Insurer 1% Others 1% Total: 738 Representation of Information 15% Claims 17% Conduct...
https://www.ia.org.hk/english/infocenter/files/ENG_CIF_3.pdf -
Date: 2021-12-14
[PDF]
IA_MA_MoU.pdf
... receipt by the IA of a complaint relating to an AI, the IA will refer the complaint to the MA for handling as soon as reasonably practicable. 21. Upon receipt by the MA of a complaint, whether referred by the IA or not, which includes an allegation or element that is considered by the MA to be relevant to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/IA_MA_MoU.pdf -
Date: 2021-11-01
[PDF]
GL14.pdf
... such sub- contracting arrangements and ensure that the service provider will take into account the essential issues set out in this Guideline as if it was the insurer concerned when further contracting out the service. 5.21. An authorized insurer should incorporate in the outsourcing agreement rules...
https://www.ia.org.hk/english/legislative_framework/files/GL14.pdf -
Date: 2020-09-24
[PDF]
GL4.pdf
... appointment already made, as appropriate, may, within 21 days after the notice informing the person of the decision has been served, apply to the Insurance Appeals Tribunal for a review of the decision. If a party to a review is dissatisfied with the Tribunal’s determination of the review, the party may...
https://www.ia.org.hk/english/legislative_framework/files/GL4.pdf -
Date: 2020-09-24
[PDF]
IA_MA_MoU.pdf
... receipt by the IA of a complaint relating to an AI, the IA will refer the complaint to the MA for handling as soon as reasonably practicable. 21. Upon receipt by the MA of a complaint, whether referred by the IA or not, which includes an allegation or element that is considered by the MA to be relevant to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/IA_MA_MoU.pdf -
Date: 2021-09-01
... 4 10 August 2010 N N 5 21 November 2013 N Y...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/applicable_rules_issued_by_the_SROs.html -
Date: 2019-12-20
[PDF]
ENG_CIF_3.pdf
... services standards etc. From 1st January to 30th June 2021 From 1st January to 30th June 2020 Representation of Information 13% Claims 18% Conduct 30% Business or Operations 21% Services 16% Insurance Intermediary against Insurer 1% Others 1% Total: 738 Representation of Information 15% Claims 17% Conduct...
https://www.ia.org.hk/english/infocenter/files/ENG_CIF_3.pdf -
Date: 2022-05-24
[PDF]
IA_MA_MoU.pdf
... receipt by the IA of a complaint relating to an AI, the IA will refer the complaint to the MA for handling as soon as reasonably practicable. 21. Upon receipt by the MA of a complaint, whether referred by the IA or not, which includes an allegation or element that is considered by the MA to be relevant to...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/IA_MA_MoU.pdf -
Date: 2020-06-19