... Financial Needs Analysis 6/55 C. Product Key Facts Statement - Illustrative Template 6/60 D. Wording Guidelines on Announcement of Cooling-off Rights on Application Form 6/68 E. Wording Guidelines on Announcement of Cooling-off Rights with Policy Issue 6/69 F. Customer Protection Declaration Form 6/70 G....

... insurance in or from Hong Kong as the agent of the policy holder or potential policy holder or advising on matters related to insurance. Other business which are, in the opinion of the Membership Sub- Committee of the Association, related to and consistent with the business of insurance broking, are...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 164 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 113 Business or Operations (e.g. matters related to cancellation or renewal...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 119 Claims (e.g. dispute on the result of claims assessment or settlement amount etc. ) 67 Business or Operations (e.g. complaints related to cancellation or...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 242 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 143 Business or Operations (e.g. matters related to cancellation or renewal...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...