... recommendations on insurance policies, and the handling of premium or other insurance monies on behalf of policyholders or potential policyholders.   Examples of complaints about conduct in the insurance market (i.e. potential “misconduct”) which the IA may handle are as follows...

... 48 Anti-Money Laundering and Counter-Terrorist Financing 50 Consumer Protection 53 STAKEHOLDER COMMUNICATION 59 CORPORATE DEVELOPMENTS 67 FINANCIAL STATEMENTS 88 APPENDICES I n s u r a n c e A u t h o r i t y2 CHairMaN’S MESSaGE “We shall continue to substantiate our efforts towards enhancing our...

... 48 Anti-Money Laundering and Counter-Terrorist Financing 50 Consumer Protection 53 STAKEHOLDER COMMUNICATION 59 CORPORATE DEVELOPMENTS 67 FINANCIAL STATEMENTS 88 APPENDICES I n s u r a n c e A u t h o r i t y2 CHairMaN’S MESSaGE “We shall continue to substantiate our efforts towards enhancing our...

... 48 Anti-Money Laundering and Counter-Terrorist Financing 50 Consumer Protection 53 STAKEHOLDER COMMUNICATION 59 CORPORATE DEVELOPMENTS 67 FINANCIAL STATEMENTS 88 APPENDICES I n s u r a n c e A u t h o r i t y2 CHairMaN’S MESSaGE “We shall continue to substantiate our efforts towards enhancing our...

... of Insurance 4.2 Size of Industry 4/3 4.2.1 Authorised Insurers 4.2.2 Registered or Authorised Insurance Intermediaries 4.2.3 Persons Employed 4.2.4 Premium Volume 4.3 Insurance Intermediaries 4/5 4.4 The Hong Kong Federation of Insurers (‘HKFI’) 4/6 5. REGULATORY FRAMEWORK OF INSURANCE INDUSTRY 5/1...

... Insurance Business 4/1 4.1.1 Statutory Classification of Insurance 4.2 Size of Industry 4/3 4.2.1 Authorised Insurers 4.2.2 Registered or Authorised Insurance Intermediaries 4.2.3 Persons Employed 4.2.4 Premium Volume 4.3 Insurance Intermediaries 4/5 4.4 The Hong Kong Federation of Insurers (‘HKFI’) 4/6 5....