Filter
Year
Content Type
File Type
Search Results
⏮
⏴
⏵
⏭... Phase IV will be the implementation phase. The new RBC regime should be rolled out in phases with a sufficiently long run-in period, 2 so that insurers will have adequate time to understand the requirements thoroughly, and be able to achieve full compliance incrementally. 4. We have engaged stakeholders...
https://www.ia.org.hk/english/infocenter/files/rbc_consultation_conclusions.pdf -
Date: 2019-09-03
... replacing your existing life insurance policy(ies). You are advised to study the pamphlet titled “Life Insurance Policy Replacement – What you need to know” issued by the Insurance Authority and provided by the Agent/Broker before you complete this Form. The Agent/Broker shall explain to you the full...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/3a_HKFI_CoP_Life_Ins_Replacement_v3_1_1_2005_20190823.pdf -
Date: 2019-12-20
... replacing your existing life insurance policy(ies). You are advised to study the pamphlet titled “Life Insurance Policy Replacement – What you need to know” issued by the Insurance Authority and provided by the Agent/Broker before you complete this Form. The Agent/Broker shall explain to you the full...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/4a_HKFI_CoP_Life_Ins_Replacement_v4_1_5_2006_20190823.pdf -
Date: 2019-12-20
... titled “Life Insurance Policy Replacement – What you need to know” issued by the Insurance Authority and provided by the Agent/Broker before you complete this Form. The Agent/Broker shall explain to you the full implications of replacing your existing life insurance policy(ies) with the new life...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/5a_HKFI_CoP_Life_Ins_Replacement_v5_1_10_2008_20190823.pdf -
Date: 2019-12-20
[HTML]
Chatting about Chatbots
... processing procedure. 24/7 Availability: Unlike human employees who have work hours, chatbots can be available 24/7 to provide customer support. This means that customers can file their claims at any time of the day or night, and receive a quick response from the chatbot. Reduced...
https://www.ia.org.hk/english/legislative_framework/Conduct_in_Focus_Issue_07_(Article_03).html -
Date: 2023-05-12
... the way in which insurance business is conducted. In this edition we present statistics on the complaints received by the IA for the full year 2021, recommend best practice principles for complaints handling by insurers, examine problems which can arise when material facts are not disclosed when...
https://www.ia.org.hk/english/infocenter/files/Conduct_in_Focus_Mar_issue_EN.pdf -
Date: 2022-05-24
[HTML]
Preparatory Works
... New Computer System and Online Portal To enhance regulatory efficiency, we are developing a new computer system to handle licence applications, reporting of Continuing Professional Development (“CPD”) and update of licensees’ particulars. The new system will support...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/new_regulatory_regime_preparatory_works.html -
Date: 2019-03-01
... establishment of after-sales service centres, “I would try my best to give it a further push. The pandemic has amply demonstrated the practical value of such after-sales centres, for they will do away with the need for GBA policy holders to come to Hong Kong for their customer support.” On...
https://www.ia.org.hk/english/infocenter/press_releases/20211207.html -
Date: 2021-12-09
... risks to the financial sector, accelerate the growth of green and sustainable finance in Hong Kong and support the Government’s climate strategies. Ends Notes: 1The IFRS Sustainability Disclosure Standards published on 26 June 2023...
https://www.ia.org.hk/english/infocenter/press_releases/20230627.html -
Date: 2023-06-27
... making travel between the two places more convenient. Implementation of the URP and the Industry support Since the announcement of the URP, the industry has demonstrated proactive engagement by promptly introducing motor insurance products that adhere to the required specifications....
https://www.ia.org.hk/english/infocenter/speeches_articles/20231221.html -
Date: 2023-12-21