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GL30_English.pdf
... below) to the customer. 5.2 The FNA process is vital to the principle of “fair customer treatment” and must be strictly adhered to so that: (a) customers are provided with adequate and accurate information before, during and after the point-of-sale of a life insurance policy; and 1 When...
https://www.ia.org.hk/english/legislative_framework/files/GL30_English.pdf -
Date: 2020-09-24
[PDF]
Financial_needs.pdf
... below) to the customer. 5.2 The FNA process is vital to the principle of “fair customer treatment” and must be strictly adhered to so that: (a) customers are provided with adequate and accurate information before, during and after the point-of-sale of a life insurance policy; and 1 When...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/Financial_needs.pdf -
Date: 2020-06-24
[PDF]
GL30.pdf
... below) to the customer. 5.2 The FNA process is vital to the principle of “fair customer treatment” and must be strictly adhered to so that: (a) customers are provided with adequate and accurate information before, during and after the point-of-sale of a life insurance policy; and 1 When...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/GL30.pdf -
Date: 2019-11-29
... - FINANCIAL INSTITUTIONS 41 Overview Banking Securities Money Service Operators Insurance Money Lenders CONTENT 6. SECTORAL RISK ASSESSMENT - DESIGNATED NON-FINANCIAL BUSINESSES AND PROFESSIONS 77 Overview Lawyers Accountants Trust or Company Service Providers Estate Agents Dealers in Precious Metals and...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/hk-risk-assessment-report_e.pdf -
Date: 2021-11-12
... - FINANCIAL INSTITUTIONS 41 Overview Banking Securities Money Service Operators Insurance Money Lenders CONTENT 6. SECTORAL RISK ASSESSMENT - DESIGNATED NON-FINANCIAL BUSINESSES AND PROFESSIONS 77 Overview Lawyers Accountants Trust or Company Service Providers Estate Agents Dealers in Precious Metals and...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/hk-risk-assessment-report_e.pdf -
Date: 2022-04-27
... - FINANCIAL INSTITUTIONS 41 Overview Banking Securities Money Service Operators Insurance Money Lenders CONTENT 6. SECTORAL RISK ASSESSMENT - DESIGNATED NON-FINANCIAL BUSINESSES AND PROFESSIONS 77 Overview Lawyers Accountants Trust or Company Service Providers Estate Agents Dealers in Precious Metals and...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/hk-risk-assessment-report_e.pdf -
Date: 2019-11-05
... reviewed within 21 days after a notice informing the person of the decision has been served. ...
https://www.ia.org.hk/english/enforcement/anti_money_laundering_and_counter_terrorist_financing/index.html -
Date: 2021-09-13
[HTML]
Protection of policy holders
... medical insurance business. GL31 provides guidance on the standards and practices which are expected to be met in order to ensure fair treatment of customers across all aspects of medical insurance business, including selling, handling claims, after-sales, and the handling of complaints. ...
https://www.ia.org.hk/english/medical_insurance/protection_of_policy_holders.html -
Date: 2024-01-18
... relating to the 12 months immediately preceding the date of commencement of the PII policy. Compliance audit in this regard has been carried out in two ways: (1) the annual audit conducted by Members’ own auditors and their reporting to CIB within the six-month period after each Member’s financial year end...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/2_GN_on_An_Cert_for_Prof_Ind_v2_10_6_2009_eg19.pdf -
Date: 2019-12-20
[PDF]
GL29_English.pdf
... to purchase the life insurance product within the Cooling-off Period; (c) the right to obtain a refund of premium paid if the policy is cancelled within the Cooling-off Period; (d) the contact information of the customer service department of the authorized insurer (including the address, service...
https://www.ia.org.hk/english/legislative_framework/files/GL29_English.pdf -
Date: 2020-09-24