...) and exploring various electronic distribution channels to improve the customer experience and satisfy the insurance needs of consumers. Now, policy holders can purchase insurance products on an insurer’s digital sales platform on their own, using a computer or mobile app. Insurance products purchased...
https://www.ia.org.hk/english/digital_onboarding/files/Digital_onboarding_1_en.pdf -
Date: 2022-03-15
... Insurance Authority warns against a mobile application with unauthorized use of insurer’s logo 1 February 2019 The Insurance Authority (IA) today (1 February 2019) alerted the public to a mobile application called Planto, which uses the logo...
https://www.ia.org.hk/english/infocenter/press_releases/20190201.html -
Date: 2019-02-01
... via an official digital platform (such as a mobile app). If your insurance application is successful, the insurer will issue an electronic policy with your electronic signature or send the original policy to you by post. The intermediary will also continue to provide personal after-sales service to...
https://www.ia.org.hk/english/infocenter/files/Digital_onboarding_2_en.pdf -
Date: 2021-12-14
... via an official digital platform (such as a mobile app). If your insurance application is successful, the insurer will issue an electronic policy with your electronic signature or send the original policy to you by post. The intermediary will also continue to provide personal after-sales service to...
https://www.ia.org.hk/english/digital_onboarding/files/Digital_onboarding_2_en.pdf -
Date: 2022-03-15
... conferencing system via an official digital platform (such as a mobile app). If your insurance application is successful, the insurer will issue an electronic policy with your electronic signature or send the original policy to you by post. The intermediary will also continue to provide personal after-sales...
https://www.ia.org.hk/english/infocenter/files/Digital_onboarding_2_en.pdf -
Date: 2022-05-24
... to create her account where she gets guidance on how to protect her ring. Sofia receives follow-up texts prior to her policy renewal. She logs into the mobile app and calls an agent to add her wedding band to the policy. Based on the information captured during Sofia’s homeowner inspection, carrier...
https://www.ia.org.hk/english/aboutus/task_force/activities_meetings/files/FTAHK.pdf -
Date: 2019-06-06
... Approved Bodies of Insurance Brokers Approved Bodies of Insurance Brokers as at the date of last update Name of Approved Bodies Address Telephone No. Fax No. Official Website Address Email Address The Hong Kong Confederation of Insurance Brokers Room 3407, AIA Tower, 183 Electric Road, Fortress...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/brok.pdf -
Date: 2020-01-17
... Private and Confidential Wesurance Limited 030519W-IA !1!1 New trend and key challenges in consumer product & Regulatory Compliance !2 Why ? Technologies reach Insurance industry even not fast enough as compare with banking. Open a new personal bank account within 15 minutes on the mobile platform...
https://www.ia.org.hk/english/aboutus/task_force/activities_meetings/files/Wesurance.pdf -
Date: 2019-06-06
... Insurance Digitial Onboarding - Smart Tips for Online Self-service Insurance Insurance Digital Onboarding - Points to Note for Virtual Onboarding via Video Conference Smart Tips for Virtual Onboarding via Video Conference ...
https://www.ia.org.hk/english/digital_onboarding/publicity_and_educational_materials.html -
Date: 2024-01-17
... recognition technology, a client may just “tell” an online portal or an app on a mobile phone the required information. And then, within tens of seconds, he gets what ought to the best insurance for him according to the pre-set algorithm. 9. On the one hand, with better risk analysis and by getting rid of...
https://www.ia.org.hk/english/infocenter/files/Section6.2_161118_HKSIBEF2016.pdf -
Date: 2021-12-09