... Renewals and Cancellations 2.4.1 Renewals 2.4.2 Operation of Cancellation Clauses 3. CLAIMS 3.1 Valid Claims 3.1.1 Legal Requirements for Valid Claims 3.1.2 Invalid Claims 3.1.3 Operation of Policy Provisions Affecting Claims 3.1.4 Duties of Insured after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GI_syl_eng_2018.pdf -
Date: 2019-12-02
... after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions of Various Related Professionals 3.2 Claims Handling 3.2.1 Arbitration Condition 3.2.1a Alternative Dispute Resolution Condition 3.2.2 Methods of Settlement 3.2.3 Insurance Complaints Bureau 3.2.3a Claims Adjudication Service 3.2.3b Non-claim...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GI_syl_eng_2018_2019_file1.pdf -
Date: 2019-12-02
... 3.1.3 Operation of Policy Provisions Affecting Claims 3.1.4 Duties of Insured after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions of Various Related Professionals 3.2 Claims Handling 3.2.1 Arbitration Condition 3.2.1a Alternative Dispute Resolution Condition 3.2.2 Methods of Settlement 3.2.3...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GI_syl_eng_2019_file2.pdf -
Date: 2019-12-02
... electronic policy with an electronic signature or send the original policy to the policyholder by post for record purposes. The intermediary will also continue to provide personal after-sales service to the policyholder, including answering any related enquiries, insurance claims, renewals...
https://www.ia.org.hk/english/digital_onboarding/virtual/application_process.html -
Date: 2024-01-18
... Market Exclusions iv. Renewals and Cancellation A. Renewals B. Operation of Cancellation Clauses Page 3 of 3 III. Claims i. Valid Claims A. Legal Requirements for Valid Claims B. Invalid Claims C. Operation of Policy Provisions Affecting Claims D. Duties of Insured after a Loss E. Documentary Evidence F....
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GI_syl_eng_2008_2018.pdf -
Date: 2019-12-02
... III. Claims i. Valid Claims A. Legal Requirements for Valid Claims B. Invalid Claims C. Operation of Policy Provisions Affecting Claims D. Duties of Insured after a Loss E. Documentary Evidence F. Functions of Various Related Professionals a. Surveyors b. Loss Adjusters c. Engineers d. Settling Agents...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/syll-gi08.pdf -
Date: 2019-12-02
... underwriting questions online if you purchase insurance products online by yourself. You must: Answer the online underwriting questions carefully 4 Read the policy terms and make sure you understand what after-sales service is available 3 4 3 Read the policy terms carefully to avoid making a wrong decision...
https://www.ia.org.hk/english/infocenter/files/Digital_onboarding_1_en.pdf -
Date: 2022-05-24
... Policy Delivery v. After Sales Service A. Policy Changes P 4 of 4 vi. Claims A. Maturity Claims B. Death Claims C. Surrenders ******************* ...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/3.LT_syl_eng_2016_2017.pdf -
Date: 2019-12-02
... Policy Delivery v. After Sales Service A. Policy Changes P 4 of 4 vi. Claims A. Maturity Claims B. Death Claims C. Surrenders ******************* ...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/4.LT_syl_eng_2017.pdf -
Date: 2019-12-02
... Measures iv. Policy Issuance A. Policy Delivery v. After Sales Service A. Policy Changes P 4 of 3 vi. Claims A. Maturity Claims B. Death Claims C. Surrenders ******************* ...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/lt_syl_eng_2016.pdf -
Date: 2019-12-02