... and complaint hotline services will continue as normal, and their operating hours are set out on the IA website. Email responses to enquiries and complaints will also continue as normal. Except those skeleton staff, IA staff will work from home. The IA will continue to review the...

... outbreak of COVID-19 Further to our circulars on 27 March, 15 June, 4 September and 2 December 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to- face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance...

... outbreak of COVID-19 Further to our circulars on 27 March, 15 June, 4 September and 2 December 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to- face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance...

... outbreak of COVID-19 Further to our circulars on 27 March and 15 June 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to-face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance policies, the Insurance...

... All the information obtained from the investigation including the explanation of the intermediaries concerned would be disclosed to the Mandatory Provident Fund Schemes Authority to determine whether a disciplinary order (i.e. reprimand, pecuniary penalty, suspension of registration, revocation of...

... Registration of MPF Intermediaries The MPFA is the authority to register MPF intermediaries. To set out the approval criteria and application procedures, the MPFA has issued the Guidelines on MPF Intermediary Registration and Notification of Changes. Please refer...

... public from tomorrow (4 February 2022) until further notice. However, enquiry and complaint hotline services will continue as normal, and their operating hours are set out on the IA website. Email responses to enquiries and complaints will also continue as normal. Except those skeleton staff...

... (2 March). To minimise social contact and the risk of virus infection, members of the public are encouraged to make use of the IA’s hotline and online services as much as possible. The operating hours of the IA office and hotline services are set out on the IA website....

... weeks (30 March to 13 April). However, enquiry and complaint hotline services will continue as normal, and their operating hours are set out on the IA website. Email responses to enquiries and complaints will also continue as normal. Except those skeleton staff, IA staff will work from home in...

... weeks (14 to 26 April). However, enquiry and complaint hotline services will continue as normal, and their operating hours are set out on the IA website. Email responses to enquiries and complaints will also continue as normal. Except those skeleton staff, IA staff will work from home in the...