... Office of the Commissioner of Insurance 2014 Annual Report Contents 3 Mission Statement 5 Key Indicators 8 Insurance Industry Statistical Highlights 12 Message from the Commissioner 15 Work of the Insurance Authority 25 General Insurance Business 44 Long Term Insurance Business 60 Supervisory Devel...

... Office of the Commissioner of Insurance 2015 Annual Report ANNUAL REPORT Supervision • Protection • Development 2015 Contents Mission Statement 3 Key Indicators 5 Insurance Industry Statistical Highlights 8 Message from the Commissioner 12 Work of the Insurance Authority 15 General Insurance Busine...

... Office of the Commissioner of Insurance ANNUAL REPORT 2016 Supervision Protection Development ANNUAL REPORT 2016 Contents Mission Statement 3 Key Indicators 5 Insurance Industry Statistical Highlights 8 Message from the Commissioner 12 Work of the Insurance Authority 15 General Insurance Business 2...

... Office of the Commissioner of Insurance 2014 Annual Report Contents 3 Mission Statement 5 Key Indicators 8 Insurance Industry Statistical Highlights 12 Message from the Commissioner 15 Work of the Insurance Authority 25 General Insurance Business 44 Long Term Insurance Business 60 Supervisory Devel...

... Office of the Commissioner of Insurance 2015 Annual Report ANNUAL REPORT Supervision • Protection • Development 2015 Contents Mission Statement 3 Key Indicators 5 Insurance Industry Statistical Highlights 8 Message from the Commissioner 12 Work of the Insurance Authority 15 General Insurance Busine...

... Office of the Commissioner of Insurance ANNUAL REPORT 2016 Supervision Protection Development ANNUAL REPORT 2016 Contents Mission Statement 3 Key Indicators 5 Insurance Industry Statistical Highlights 8 Message from the Commissioner 12 Work of the Insurance Authority 15 General Insurance Business 2...

... cooling-off period, and alleged unresponsiveness to client’s instructions/ enquiries. CONDUCT IN FOCUS 7 The IA’s Disciplinary Panel Pool and Expert Advisor Panel As at the end of September 2020, the IA has initiated 37 statutory investigations. The nature of these cases include allegations of the use of...

... cooling-off period, and alleged unresponsiveness to client’s instructions/ enquiries. CONDUCT IN FOCUS 7 The IA’s Disciplinary Panel Pool and Expert Advisor Panel As at the end of September 2020, the IA has initiated 37 statutory investigations. The nature of these cases include allegations of the use of...

... purchase the insurance product. The authorized insurers and the licensed insurance intermediaries should also monitor the feedback on the marketing campaign or programme, such as customer complaints, statistics of lapsed and surrendered policies and policies cancelled within cooling-off period, and take...

... purchase the insurance product. The authorized insurers and the licensed insurance intermediaries should also monitor the feedback on the marketing campaign or programme, such as customer complaints, statistics of lapsed and surrendered policies and policies cancelled within cooling-off period, and take...