... you have any enquiries on the above, please feel free to contact our Mr Erwin Chak at 3899 9977 or Mr Tony Chan at 3899 9988. Yours faithfully, Raymond Tam Executive Director Policy and Development Division Insurance Authority c.c. Chairman, The Hong Kong Federation of Insurers The Hong Kong Institute...

... with recording? A 8. For telemarketing where voice recording is used during the sales process, post-sale call for vulnerable customers is still needed (except pure term life insurance policies without riders or refundable feature) to reaffirm customers’ understanding of the policy that they have...

... Regulation of Designated Insurance Holding Companies Overiew Regulatory Requirements Under the Insurance Ordinance (Cap. 41) (“IO”), the Insurance Authority (“IA”), as the group supervisor appointed to regulate and...