... Regulation of Insurance Intermediaries Introduction With effect from 23 September 2019, the Insurance Authority (“IA”) is the sole regulator to license and supervise all insurance intermediaries in Hong Kong.  The IA is responsible for...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 164 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 113 Business or Operations (e.g. matters related to cancellation or renewal...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 119 Claims (e.g. dispute on the result of claims assessment or settlement amount etc. ) 67 Business or Operations (e.g. complaints related to cancellation or...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 242 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 143 Business or Operations (e.g. matters related to cancellation or renewal...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...

... might have been lodged directly with the three Self-Regulatory Organizations (i.e. Insurance Agents Registration Board, The Hong Kong Confederation of Insurance Brokers and Professional Insurance Brokers Association). These complaints are not captured in the above table.  The above data already include...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 164 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 113 Business or Operations (e.g. matters related to cancellation or renewal...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 119 Claims (e.g. dispute on the result of claims assessment or settlement amount etc. ) 67 Business or Operations (e.g. complaints related to cancellation or...

... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 242 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 143 Business or Operations (e.g. matters related to cancellation or renewal...