... Complaint Form Complaint Form [PDF] In order to allow the Insurance Authority (“IA”) to handle your complaint effectively, please put your complaint in writing by using the Complaint Form. Your completed complaint form can be...

... to our circular on 27 March 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to-face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance policies, the Insurance Authority (“IA”) sees the need to...

... to our circular on 27 March 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to-face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance policies, the Insurance Authority (“IA”) sees the need to...

... ever-changing external environment, the IA and the insurance industry spared no effort in launching a series of measures to provide better services for policy holders. These include:  Rolling out temporary facilitative measures in phases for policy holders to purchase protective products, such as Qualifying...

... ever-changing external environment, the IA and the insurance industry spared no effort in launching a series of measures to provide better services for policy holders. These include:  Rolling out temporary facilitative measures in phases for policy holders to purchase protective products, such as Qualifying...

... situation and after consultation with the industry, the IA sees the need for rolling out Phase 2 of the TFM with details of implementation set out below. Scope of products covered Phase 2 of the TFM will cover the following types of products – (i) Qualifying Deferred Annuity Policy (“QDAP”) (ii) Voluntary...

... situation and after consultation with the industry, the IA sees the need for rolling out Phase 2 of the TFM with details of implementation set out below. Scope of products covered Phase 2 of the TFM will cover the following types of products – (i) Qualifying Deferred Annuity Policy (“QDAP”) (ii) Voluntary...

... ever-changing external environment, the IA and the insurance industry spared no effort in launching a series of measures to provide better services for policy holders. These include:  Rolling out temporary facilitative measures in phases for policy holders to purchase protective products, such as Qualifying...

... outbreak of COVID-19 Further to our circulars on 27 March, 15 June, 4 September and 2 December 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to- face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance...

... outbreak of COVID-19 Further to our circulars on 27 March, 15 June, 4 September and 2 December 2020 regarding Phase 2 of the temporary facilitative measures (“TFM”) to obviate the need to conduct face-to- face (“F2F”) meetings in order to minimize the risk of infection during the sale process of insurance...