... Observation • No evidence that PEP / terrorist checking (such as making reference to publicly available information and screening against current terrorist and sanctions designations) was performed against the customers. • Use of third party vendor to conduct comprehensive screening (Ref: Guideline paragraph...

... worth noting that the Complaints Panel of the ICCB is empowered by the Articles of Association of the ICCB to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected...

... Complaints Bureau (ICCB), and the rest concern claims disputes that were ultimately settled between the claimants and the insurers concerned without being referred to the ICCB for adjudication. It is worth noting that the Complaints Panel of the ICCB is empowered by the Articles of Association of the ICCB to...

... that the Complaints Panel of the ICCB is empowered by the Articles of Association of the ICCB to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out...

... Claims Complaints Panel of the ICCB/ICB was/is empowered by its Articles of Association to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out in The...

... were ultimately settled between the claimants and the insurers concerned without being referred to the ICCB/ICB for adjudication. It is worth noting that the Insurance Claims Complaints Panel of the ICCB/ICB was/is empowered by its Articles of Association to look beyond the strict interpretation of...

... two ordinary members selected by the chairperson from the pool of IAT panel members. It is formed whenever there is a case to be reviewed. The chairperson and members of the IAT panel are appointed by the Chief Executive. The chairperson must be a former Justice of Appeal of the Court of Appeal, a...

... two ordinary members selected by the chairperson from the pool of IAT panel members. It is formed whenever there is a case to be reviewed. The chairperson and members of the IAT panel are appointed by the Chief Executive. The chairperson must be a former Justice of Appeal of the Court of Appeal, a...

... two ordinary members selected by the chairperson from the pool of IAT panel members. It is formed whenever there is a case to be reviewed. The chairperson and members of the IAT panel are appointed by the Chief Executive. The chairperson must be a former Justice of Appeal of the Court of Appeal, a...

... two ordinary members selected by the chairperson from the pool of IAT panel members. It is formed whenever there is a case to be reviewed. The chairperson and members of the IAT panel are appointed by the Chief Executive. The chairperson must be a former Justice of Appeal of the Court of Appeal, a...