... identify all the connected parties of the customer by obtaining their names. – Connected parties are, for example  directors of corporations;  partners of partnerships; and  trustees (or equivalent) of trusts or other similar legal arrangements – The screening requirements set out in Chapter 6 should...

... the General Committee in accordance with Regulation 3.5 to show that it has notified all financial institutions with which a Client Account is maintained of the provisions set out in section 71 of the Insurance Companies Ordinance namely: (a) a Member is required to keep client monies in a bank...

... that it has notified all financial institutions with which a Client Account is maintained of the provisions set out in section 71 of the Insurance Companies Ordinance namely: (a) a Member is required to keep client monies in a bank account separate from his own monies; (b) a Member is not allowed to...

... look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out in The Code of Conduct for Insurers, with particular reference to “Part III: Claims”. Please also...

... that the Complaints Panel of the ICCB is empowered by the Articles of Association of the ICCB to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out...

... Principles, Standards, Guidance and Assessment Methodology (“ICP”) promulgated by the International Association of Insurance Supervisors, in particular ICP 19 which stipulates that the conduct of the business of insurance should ensure that customers are treated fairly. 1.2 This Guideline aims to set out the...

... Principles, Standards, Guidance and Assessment Methodology (“ICP”) promulgated by the International Association of Insurance Supervisors, in particular ICP 19 which stipulates that the conduct of the business of insurance should ensure that customers are treated fairly. 1.2 This Guideline aims to set out the...