...”, i.e. focus on customers. Just to give a few examples on “customer centric”: Some insurers have introduced e-onboarding and e-Financial Needs Analysis (e-FNA) to speed up the underwriting process; some are employing chatbots with artificial intelligence to handle customers’ enquiries on insurance...

... measures are maintained to comply with these prior approval and notification requirements. Please see Appendix II for further details relating to section 14 of the Ordinance. III. INTERVENTION REQUIREMENTS IMPOSED ON AN AUTHORIZED INSURER BY THE IA Part V (sections 26 to 41) of the Ordinance provides the...

... their respective roles and responsibilities and collaborative arrangements with respect to the regulation and supervision of AIs that carry on a regulated activity in the course of their business. 3. This MoU replaces and supersedes the MoU signed on 19 September 2003 between the Parties in view of the...

... their respective roles and responsibilities and collaborative arrangements with respect to the regulation and supervision of AIs that carry on a regulated activity in the course of their business. 3. This MoU replaces and supersedes the MoU signed on 19 September 2003 between the Parties in view of the...

... their respective roles and responsibilities and collaborative arrangements with respect to the regulation and supervision of AIs that carry on a regulated activity in the course of their business. 3. This MoU replaces and supersedes the MoU signed on 19 September 2003 between the Parties in view of the...

... their respective roles and responsibilities and collaborative arrangements with respect to the regulation and supervision of AIs that carry on a regulated activity in the course of their business. 3. This MoU replaces and supersedes the MoU signed on 19 September 2003 between the Parties in view of the...