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... Procedures Dedicated Team & E-mail Account: • Set up a dedicated Complaints Handling Team under Market Conduct Division • Create a new e-mail account "[email protected]" to centralize e-mail communications related to complaints 22 New Initiatives – On-site Inspection on Insurance Brokers After 26 June...
https://www.ia.org.hk/english/infocenter/files/Updates_on_the_New_Insurance_Intermediaries_Regulatory_Regime.pdf - Date: 2021-09-08
... provide further guidance and support in processing the applications. Please rest assured that detailed instructions of the application process applicable to your agency will be set out in the invitation letter from the IA (per step 1 above). Next steps We have engaged with The Hong Kong Federation of...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Deemed_licensee_agency_company.pdf - Date: 2020-12-21
..., aligned with a broker company’s responsibility to have in place requisite controls and procedures in respect of its TRs. Please rest assured that detailed instructions of the application process applicable to your broker company will be set out in the invitation letter from the IA (per step 1 above). Next...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Deemed_licensee_broker_company.pdf - Date: 2020-12-21
... Procedures Dedicated Team & E-mail Account: • Set up a dedicated Complaints Handling Team under Market Conduct Division • Create a new e-mail account "[email protected]" to centralize e-mail communications related to complaints 22 New Initiatives – On-site Inspection on Insurance Brokers After 26 June...
https://www.ia.org.hk/english/infocenter/files/Updates_on_the_New_Insurance_Intermediaries_Regulatory_Regime.pdf - Date: 2020-06-12
... Explanatory Note on Licensing Requirements for Banking Sector under Regulatory Regime for Insurance Intermediaries Insurance Authority October 2019 2 1. Introduction 1.1 This Explanatory Note (“Note”) which includes a set of frequently-asked questions (“FAQs”) is issued by the Insurance Authority...
https://www.ia.org.hk/english/legislative_framework/files/Explanatory_Note_on_Licensing_Requirements_for_Banking_Sector.pdf - Date: 2021-10-12
... Explanatory Note on Licensing Requirements for Banking Sector under Regulatory Regime for Insurance Intermediaries Insurance Authority October 2019 2 1. Introduction 1.1 This Explanatory Note (“Note”) which includes a set of frequently-asked questions (“FAQs”) is issued by the Insurance Authority...
https://www.ia.org.hk/english/legislative_framework/files/Explanatory_Note_on_Licensing_Requirements_for_Banking_Sector.pdf - Date: 2020-07-06
... Explanatory Note on Licensing Requirements for Banking Sector under Regulatory Regime for Insurance Intermediaries Insurance Authority October 2019 2 1. Introduction 1.1 This Explanatory Note (“Note”) which includes a set of frequently-asked questions (“FAQs”) is issued by the Insurance Authority...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Explanatory_Note_on_Licensing_Requirements_for_Banking_Sector.pdf - Date: 2019-11-29
..., in recognition of the continuing practical difficulties encountered by individual licensees in completing CPD hours due to the ongoing vigilance required with the COVID-19 situation, by circular dated 12 June 2020, the IA has taken the further facilitative measures as set out below. (a) Merger of the...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/FAQ_CPD_12.06.2020rev_Eng.pdf - Date: 2021-12-06
... inclusion of a cooling-off period in relation to certain types of life insurance policies (see paragraph 4.2 of this Guideline) can help provide this opportunity for reflection and thereby protect policy holders’ interests. This Guideline aims to set out the relevant requirements for such cooling-off...
https://www.ia.org.hk/english/legislative_framework/files/GL29_English.pdf - Date: 2020-09-24