... complaints in relation to insurance claims. The IA cannot adjudicate insurance claims or order payment of compensation. It can, however, handle complaints related to the process by which claims are handled (e.g. delays in processing, lack of controls or weaknesses in governance, areas of inefficiency in the...

... wholly or partly to be determined by reference to the value of, or the income from, property of any description (whether or not specified in the contracts) or by reference to fluctuations in, or in an index of, the value of property of any description (whether or not so specified). In order to minimise...

... by reference to the value of, or the income from, property of any description (whether or not specified in the contracts) or by reference to fluctuations in, or in an index of, the value of property of any description (whether or not so specified). In order to minimise the confusion with the...

... description (whether or not so specified). In order to minimise the confusion with the classification of business between Class A (Life and Annuity) and Class C (Linked Long Term), the Insurance Authority, after consultation with the Life Insurance Council and the Securities and Futures Commission (SFC), has...

... out in General Principle 2 in order to act in the client’s best interests? Feedback received 11. There was general agreement to the proposition in Question 3. Several respondents, however, raised specific issues and made suggestions in relation to the drafting of General Principle 2 and its practical...

... out in General Principle 2 in order to act in the client’s best interests? Feedback received 11. There was general agreement to the proposition in Question 3. Several respondents, however, raised specific issues and made suggestions in relation to the drafting of General Principle 2 and its practical...