... complaints in relation to insurance claims. The IA cannot adjudicate insurance claims or order payment of compensation. It can, however, handle complaints related to the process by which claims are handled (e.g. delays in processing, lack of controls or weaknesses in governance, areas of inefficiency in the...

... out in General Principle 2 in order to act in the client’s best interests? Feedback received 11. There was general agreement to the proposition in Question 3. Several respondents, however, raised specific issues and made suggestions in relation to the drafting of General Principle 2 and its practical...

... out in General Principle 2 in order to act in the client’s best interests? Feedback received 11. There was general agreement to the proposition in Question 3. Several respondents, however, raised specific issues and made suggestions in relation to the drafting of General Principle 2 and its practical...

... are essential to mutual cooperation and the exchange of information in order to seek to ensure that insurance supervision is effective. 3. The Secretariat will ensure that the application has been properly completed and signed, and that the assessment documentation has been attached. The application...

... are essential to mutual cooperation and the exchange of information in order to seek to ensure that insurance supervision is effective. 3. The Secretariat will ensure that the application has been properly completed and signed, and that the assessment documentation has been attached. The application...

... are essential to mutual cooperation and the exchange of information in order to seek to ensure that insurance supervision is effective. 3. The Secretariat will ensure that the application has been properly completed and signed, and that the assessment documentation has been attached. The application...

... are essential to mutual cooperation and the exchange of information in order to seek to ensure that insurance supervision is effective. 3. The Secretariat will ensure that the application has been properly completed and signed, and that the assessment documentation has been attached. The application...

... people need to make financial planning for retirement. Annuity insurance is one of the favourable options. The business size of annuity products is still relatively low compared with other life insurance lines. In order to encourage more working people to put aside retirement savings, the Hong Kong...