... Findings: No rationale for not reporting internal STRs to the JFIU No full record of all STRs made to the JFIU was kept Recommendations:  Keep proper records of MLROs’ deliberations & actions taken to demonstrate they have acted in reasonable manner  Establish and maintain a record of all STRs made to...

... Market Conduct (Acting) CONDUCT IN FOCUS 3 Complaint Statistics 23rd September 2019 to 22nd September 2020 The IA received 1,571 complaints during the period from 23 September 2019 to 22 September 2020, being the first full year following the new regulatory regime for licensed insurance intermediaries...

... in place to authenticate the identity of such customer. Full Name Date of Birth Nationality Unique identification number and document type Residential address information Good Practice Company checks an individual’s identity information against the Company’s existing customer records and combines the...

... investment decisions. 1.2. This Guideline is issued pursuant to section 133 of the Insurance Ordinance (Cap. 41). Its objective is to describe the essential elements of a sound asset management system and reporting framework across the full range of investment activities. The Guideline thus provides a good...

... in place to authenticate the identity of such customer. Full Name Date of Birth Nationality Unique identification number and document type Residential address information Good Practice Company checks an individual’s identity information against the Company’s existing customer records and combines the...

... Market Conduct (Acting) CONDUCT IN FOCUS 3 Complaint Statistics 23rd September 2019 to 22nd September 2020 The IA received 1,571 complaints during the period from 23 September 2019 to 22 September 2020, being the first full year following the new regulatory regime for licensed insurance intermediaries...

... leave the entire or part of the annuity payments with the insurers so as to generate future interest. GL19 requires that insurers should, in calculating the IRR, assume that the policyholders or 6 annuitants will choose to receive the annuity payments in full as soon as they fall due. Any reinvestment...

... his medical history, even though a medical examination had been provided by the insurer, and therefore upheld the insurer's repudiation of the claim. Remarks: Submitting himself to a medical examination as required by the insurer may not constitute full disclosure of the applicant’s medical history...

... to a medical examination as required by the insurer may not constitute full disclosure of the applicant’s medical history and condition to the insurer, unless the nature of such medical examination is such that it will fully reveal such information. (d) Medical tests: the insurer’s requests to...