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An authorized insurer’s responsibility to handle and settle insurance claims fairly and promptly
... proper policies and procedures regarding settlement of insurance claims in order to ensure that it discharges its obligations in 1) and 2) above so that its policyholders are treated fairly in the claims handling process. (Section 10 of the IA’s “Guideline on Corporate Governance of...
https://www.ia.org.hk/english/legislative_framework/Conduct_in_Focus_Issue_07_(Special_Supplement_01).html -
Date: 2023-05-12
[HTML]
Complaint Form
... Complaint Form Complaint Form [PDF] In order to allow the Insurance Authority (“IA”) to handle your complaint effectively, please put your complaint in writing by using the Complaint Form. Your completed complaint form can be...
https://www.ia.org.hk/english/infocenter/forms/complaint_form.html -
Date: 2022-03-09
[PDF]
GL4.pdf
... GL4 GUIDELINE ON “FIT AND PROPER” CRITERIA UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction ………………………..………………….…. 1 2. Approval / No Objection / Notification Requirements for Appointments of Certain Positions …....……………….... 1 3. Factors for Determining...
https://www.ia.org.hk/english/legislative_framework/files/GL4.pdf -
Date: 2020-09-24
[PDF]
Eng_GL23_FPP.pdf
... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....
https://www.ia.org.hk/english/legislative_framework/files/Eng_GL23_FPP.pdf -
Date: 2020-09-24
[PDF]
GuidelineonFitandProperCriteriaforLicensedInsuranceIntermediariesundertheInsuranceOrdinance.pdf
... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GuidelineonFitandProperCriteriaforLicensedInsuranceIntermediariesundertheInsuranceOrdinance.pdf -
Date: 2020-06-24
... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/GuidelineonFitandProperCriteriaforLicensedInsuranceIntermediariesundertheInsuranceOrdinance_Brokers.pdf -
Date: 2020-06-24
[PDF]
Eng_GL23_FPP.pdf
... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/Eng_GL23_FPP.pdf -
Date: 2019-09-10
[PDF]
iia_ar2015-16_ce.pdf
... 2015-16 Annual Report年報 主席的話 Chairman’s Message 第一章 獨立保險業監管局 Chapter 1 The Independent Insurance Authority 第二章 機構管治 Chapter 2 Corporate Governance 第三章 二零一五至一六年度保監局的主要工作 Chapter 3 Major Tasks of the Authority in 2015-16 第四章 展望 Chapter 4 Outlook 第五章 報告及財務報表 由二零一五年十二月七日（成立日）至二零一六年三月三十一日 Chapter 5...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2021-12-14
[PDF]
iia_ar2015-16_ce.pdf
... 2015-16 Annual Report年報 主席的話 Chairman’s Message 第一章 獨立保險業監管局 Chapter 1 The Independent Insurance Authority 第二章 機構管治 Chapter 2 Corporate Governance 第三章 二零一五至一六年度保監局的主要工作 Chapter 3 Major Tasks of the Authority in 2015-16 第四章 展望 Chapter 4 Outlook 第五章 報告及財務報表 由二零一五年十二月七日（成立日）至二零一六年三月三十一日 Chapter 5...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2022-05-24
[PDF]
iia_ar2015-16_ce.pdf
... 2015-16 Annual Report年報 主席的話 Chairman’s Message 第一章 獨立保險業監管局 Chapter 1 The Independent Insurance Authority 第二章 機構管治 Chapter 2 Corporate Governance 第三章 二零一五至一六年度保監局的主要工作 Chapter 3 Major Tasks of the Authority in 2015-16 第四章 展望 Chapter 4 Outlook 第五章 報告及財務報表 由二零一五年十二月七日（成立日）至二零一六年三月三十一日 Chapter 5...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2020-06-23