...” announced subsequently include: Supporting insurance companies in Guangdong, Hong Kong and Macao to jointly develop innovative cross-border medical products Improving cross-border motor vehicle insurance through “deemed equivalence” policy Supporting Hong Kong insurance sector to set up after-sales service...
https://www.ia.org.hk/english/infocenter/files/IA-InvestHK_EN.pdf -
Date: 2022-05-24
... combination of “insurance” and “technology” that was inspired by the term “fintech” (finance and technology) New Drivers of Growth - InsurTech Product distribution and promotion Customer service and engagement Fraud detection and prevention Regulatory support and compliance Claims processing and management...
https://www.ia.org.hk/english/infocenter/files/VTC_Insurance_Summit_Mr_Clement_Cheung.pdf -
Date: 2020-06-12
... Please also elaborate. For example, Contractual Service Margin (CSM) amortisation, discount rates, contract boundary, unbundling of multi-component contracts, identification of onerous contracts, reinsurance, level of aggregation, hedging adjustment, retrospective application, etc. Investment Strategy...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/HKFRS_17_Readiness_Assessment_Survey.pdf -
Date: 2018-11-30
... Insurance-related disputes of monetary nature The Insurance Complaints Bureau (“ICB”) offers adjudication service and mediation service to handle claim-related complaints and non- claim related monetary disputes respectively. Should your complaint involve a personal insurance contract with claim amount or dispute...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2020-09-28
... economic pressures. The most suitable insurance policy to meet a policyholder’s interests may not be the one with the highest commission level. The temptation to focus time on generating new sales of policies may conflict with the duty to service existing ones. Since commission itself is “all...
https://www.ia.org.hk/english/legislative_framework/Conduct_in_Focus_Issue_08_02.html -
Date: 2024-01-12
... Insurance-related disputes of monetary nature The Insurance Complaints Bureau (“ICB”) offers adjudication service and mediation service to handle claim-related complaints and non- claim related monetary disputes respectively. Should your complaint involve a personal insurance contract with claim amount or dispute...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2019-09-12
... through an existing charged service. Where there is a request for information not in IA’s possession or for a record which does not exist, the applicant for information will, where possible, be directed to an appropriate alternate source. Target response times 1.15 Where possible, information will be made...
https://www.ia.org.hk/english/access_info/files/Insurance_Authoritys_Code.pdf -
Date: 2018-08-08
... are how we can harness the power of innovation to the benefit of consumers and how technology can spur constructive growth of the industry through innovative service and enhanced efficiency. The challenge, as always, is to strike a reasonable balance among competing considerations. In the long run...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2021-12-14
... are how we can harness the power of innovation to the benefit of consumers and how technology can spur constructive growth of the industry through innovative service and enhanced efficiency. The challenge, as always, is to strike a reasonable balance among competing considerations. In the long run...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2022-05-24
... are how we can harness the power of innovation to the benefit of consumers and how technology can spur constructive growth of the industry through innovative service and enhanced efficiency. The challenge, as always, is to strike a reasonable balance among competing considerations. In the long run...
https://www.ia.org.hk/english/infocenter/files/iia_ar2015-16_ce.pdf -
Date: 2020-06-23