... continuously update their technical and regulatory knowledge, and refresh themselves on the ethical standards through CPD in order to ensure their professional competence and standard in providing service to the policyholders and potential policyholders. CPD Requirements for Individual Licensees...

... details of the insurer to your family members, so that they can contact the insurer and the 24-hour emergency support service provider for help on your behalf, if necessary. Handling trip cancellation claims: If a trip cancellation is due to an insured event listed in the policy, you...

... provisions. Whenever there is a discrepancy, the policy will prevail. So you should check the details of the policy upon receipt, e.g. see whether there are any exclusions, deductibles/excesses and/or item limits. Call the customer service department of the insurance company or ask the insurance intermediary...

... the Insurance Authority (IA), which took over the regulatory functions of the former Office of the Commissioner of Insurance (OCI) four months ago on June 26. Taking this opportunity, I must thank the CIB, not only for its long years of service under the self-regulatory system and its unfailing...

... are conducted and their ML risks, as summarised below, will be further discussed and explained by the relevant regulators / self- regulatory bodies: Sector Assessment Financial Sectors Banking High Securities Medium Money service operators Medium-high Insurance Medium-low Money lenders Medium-low...

... Systems and Senior Management Oversight 5 Product/service risk – what are the characteristics of the products and services offered and the associated ML/TF risks Delivery/distribution channel risk – whether they are direct sales, through intermediaries, or non- face-to-face channels AML/CFT Systems and...

... disclose his registration number if so requested. He shall also have his registration number identified on his business cards if they are distributed. 18. The insurance agent shall display his name and registration number on the name plate put in front of the service desk or counter if he is registered as...

... proposal with the CBIRC for Hong Kong insurers to set up service centres in the Greater Bay Area. These centres would offer claims processing and policy servicing to existing policy holders, and would upgrade customer experience in the region. Annual Report 2017-184 CHAIRMAN’S MESSAGE Robust Regulatory...

... proposal with the CBIRC for Hong Kong insurers to set up service centres in the Greater Bay Area. These centres would offer claims processing and policy servicing to existing policy holders, and would upgrade customer experience in the region. Annual Report 2017-184 CHAIRMAN’S MESSAGE Robust Regulatory...

... proposal with the CBIRC for Hong Kong insurers to set up service centres in the Greater Bay Area. These centres would offer claims processing and policy servicing to existing policy holders, and would upgrade customer experience in the region. Annual Report 2017-184 CHAIRMAN’S MESSAGE Robust Regulatory...