...: consider risks factors: - country - customer - product/service - delivery/distribution channel 3.8: record keeping and justification 17 Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Chapter Four:Chapter Four: Customer Due DiligenceCustomer Due...

.../service - delivery/distribution channel 3.8: record keeping and justification Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Chapter Four: Customer Due Diligence Office of the Commissioner of Insurance The Government of the Hong Kong Special...

...: consider risks factors: - country - customer - product/service - delivery/distribution channel 3.8: record keeping and justification 17 Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Chapter Four:Chapter Four: Customer Due DiligenceCustomer Due...

... First Edition: August 2001 Second Edition: January 2004 Third Edition: November 2009 (revised in September 2011 after incorporating all the previous corrigenda) Fourth Edition: November 2013 Fifth Edition: August 2015 Sixth Edition: August 2017  Insurance Authority 2001, 2004, 2009, 2013, 2015, 2017...

... policy had been reinstated (when it had not been). The agent also informed the insurer that the client would be paying the monies by internet banking (when the client had already paid the monies to the agent). Whilst the insurance policy was eventually reinstated, after the client contacted the...

...” announced subsequently include: Supporting insurance companies in Guangdong, Hong Kong and Macao to jointly develop innovative cross-border medical products Improving cross-border motor vehicle insurance through “deemed equivalence” policy Supporting Hong Kong insurance sector to set up after-sales service...

... Greater Bay Area (GBA) and rapid pace of market liberalization in the Mainland. On domestic circulation, the bulk of our attention is being placed on establishment of after-sales service centres and implementation of the “unilateral recognition” policy for motor insurance. The former is a stepping stone...

...” announced subsequently include: Supporting insurance companies in Guangdong, Hong Kong and Macao to jointly develop innovative cross-border medical products Improving cross-border motor vehicle insurance through “deemed equivalence” policy Supporting Hong Kong insurance sector to set up after-sales service...

... Please also elaborate. For example, Contractual Service Margin (CSM) amortisation, discount rates, contract boundary, unbundling of multi-component contracts, identification of onerous contracts, reinsurance, level of aggregation, hedging adjustment, retrospective application, etc. Investment Strategy...

... COrPOrate deVelOPments 58 stakehOlder engagement 65 sOCial resPOnsibility and enVirOnmental PrOteCtiOn 70 FinanCial statements 93 aPPendiCes I n s u r a n c e A u t h o r i t y2 CHAIRMAN’S MESSAGE “Many are saying that things will never be the same after CoVId-19, but the key is what lessons we are learning...