... on conduct in the insurance market, it generally cannot handle complaints that do not involve matters of conduct (see in particular, question 6 on claims-related disputes and question 7 of commercial disputes). (2) How does the IA handle and make decisions on complaints regarding...

..., including the needs and affordability of the target customers. Information to be collected Q2 Paragraph 6.8 of the Guideline specifies that an authorized insurer is required to ensure that an FNA has been properly conducted by the licensed insurance broker company before accepting the application in the...

..., including the needs and affordability of the target customers. Information to be collected Q2 Paragraph 6.8 of the Guideline specifies that an authorized insurer is required to ensure that an FNA has been properly conducted by the licensed insurance broker company before accepting the application in the...

... attention to address 2 societal needs on retirement and healthcare, as well as adopting technologies to enable virtual on-boarding. These timely moves coincide with our conviction that Insurtech is a major driver of efforts to enhance financial inclusiveness and narrow the protection gap. From a regulatory...

... attention to address 2 societal needs on retirement and healthcare, as well as adopting technologies to enable virtual on-boarding. These timely moves coincide with our conviction that Insurtech is a major driver of efforts to enhance financial inclusiveness and narrow the protection gap. From a regulatory...

... of considerable public concern. The IA concluded that, in sending the Message, Mr Yam had: contravened Standard and Practice 1.2(c) of the Code of Conduct which requires a licensed individual insurance agent to comply with the policies, procedures and other applicable...

... of Insurers, the Hong Kong Confederation of Insurance Brokers and the Professional Insurance Brokers Association. - 2 - • Complaint and disciplinary cases that are unresolved by the SROs before the Commencement Date will be handled by the IA but with reference to the relevant codes, guidance notes...

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...; Size and type of insurance business, and targeted users. While external customers serving as users of the trial can give live and real data for the initiative under trial, other types of users, e.g. selected group of staff of the authorized insurer may also serve the purpose of testing under the...

... condition? Urgency of the hospitalisation? Necessity for in-patient medication or surgery? Feasibility or difficulty of outpatient treatment? Tips on Making Claims Understanding Medical Insurance Tips on applying for insurance Au gu st 2 02 0 Be aware of the deadline for lodging a claim Medical insurance...