... Innovation”. We look forward to working closely with the industry and other stakeholders, both in and outside Hong Kong, to achieve our new mission of facilitating the 2 sustainable development of the industry and promoting Hong Kong’s competitiveness as a global insurance hub. As an agile regulator, we are...

... reference, these are summarised at Schedule 1. 2. “Council” means the appointed and ex-officio members of the FRC. 3. “Enquiry” means an enquiry initiated by the Council under section 40 of the FRCO. 4. “FRCO” means the Financial Reporting Council Ordinance, Cap.588. 5. “ICO” means the Insurance Companies...

... reference, these are summarised at Schedule 1. 2. “Council” means the appointed and ex-officio members of the FRC. 3. “Enquiry” means an enquiry initiated by the Council under section 40 of the FRCO. 4. “FRCO” means the Financial Reporting Council Ordinance, Cap.588. 5. “ICO” means the Insurance Companies...

... reference, these are summarised at Schedule 1. 2. “Council” means the appointed and ex-officio members of the FRC. 3. “Enquiry” means an enquiry initiated by the Council under section 40 of the FRCO. 4. “FRCO” means the Financial Reporting Council Ordinance, Cap.588. 5. “ICO” means the Insurance Companies...

... reference, these are summarised at Schedule 1. 2. “Council” means the appointed and ex-officio members of the FRC. 3. “Enquiry” means an enquiry initiated by the Council under section 40 of the FRCO. 4. “FRCO” means the Financial Reporting Council Ordinance, Cap.588. 5. “ICO” means the Insurance Companies...

... applications submitted by deemed licensees have already been processed and approved through the e-portal. - 2 - Launch of the licence application process for deemed licensees By this circular, the IA hereby officially announces the launch of the licence application process for deemed licensees. The new licence...

... applications submitted by deemed licensees have already been processed and approved through the e-portal. - 2 - Launch of the licence application process for deemed licensees By this circular, the IA hereby officially announces the launch of the licence application process for deemed licensees. The new licence...

... on conduct in the insurance market, it generally cannot handle complaints that do not involve matters of conduct (see in particular, question 6 on claims-related disputes and question 7 of commercial disputes). (2) How does the IA handle and make decisions on complaints regarding...

... 2) An authorized insurer should provide policyholders with clear guidance on what information needs to be submitted when making a claim  Insurers should provide clear guidance to policyholders on what information needs to be submitted when making a claim under an insurance policy...

... CONDUCT IN FOCUS 1 CONDUCT IN FOCUS Insurance Authority October 2020 CONDUCT IN FOCUS 2 CONDUCT IN FOCUS Conduct In Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority (“IA”) and examines topical regulatory issues regarding...