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⏴... applications submitted by deemed licensees have already been processed and approved through the e-portal. - 2 - Launch of the licence application process for deemed licensees By this circular, the IA hereby officially announces the launch of the licence application process for deemed licensees. The new licence...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Cir_dd_08012021_Applications_for_new_licences_by_deemed_licensees.pdf -
Date: 2021-09-09
... on conduct in the insurance market, it generally cannot handle complaints that do not involve matters of conduct (see in particular, question 6 on claims-related disputes and question 7 of commercial disputes). (2) How does the IA handle and make decisions on complaints regarding...
https://www.ia.org.hk/english/consumer/lodge_a_complaint.html -
Date: 2023-09-01
... 2) An authorized insurer should provide policyholders with clear guidance on what information needs to be submitted when making a claim Insurers should provide clear guidance to policyholders on what information needs to be submitted when making a claim under an insurance policy...
https://www.ia.org.hk/english/legislative_framework/Conduct_in_Focus_Issue_07_(Special_Supplement_02).html -
Date: 2023-05-12
... CONDUCT IN FOCUS 1 CONDUCT IN FOCUS Insurance Authority October 2020 CONDUCT IN FOCUS 2 CONDUCT IN FOCUS Conduct In Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority (“IA”) and examines topical regulatory issues regarding...
https://www.ia.org.hk/english/infocenter/files/Conduct_In_Focus_English.pdf -
Date: 2021-12-14
... CONDUCT IN FOCUS 1 CONDUCT IN FOCUS Insurance Authority October 2020 CONDUCT IN FOCUS 2 CONDUCT IN FOCUS Conduct In Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority (“IA”) and examines topical regulatory issues regarding...
https://www.ia.org.hk/english/infocenter/files/Conduct_In_Focus_English.pdf -
Date: 2022-05-24