... programming and other logistics, e.g. printing and stationery; (6) Staff training seminars; (7) Client’s briefing seminars (if necessary). CIB and PIBA are exploring the flexibility of organizing briefing sessions for Members on these new requirements for a better preparation of the implementation. Details of...

...: [email protected] How the IA handles your complaint All complaints will be treated in strict confidence. Upon receipt of your complaint, we will issue an acknowledgement to you within 10 working days. We will carefully examine the information provided by you and take appropriate follow- up actions if the matter is...

... regulatory framework. Section 90 of the Insurance Ordinance and the Codes of Conduct expressly require licensed insurance intermediaries to treat customers fairly. Guideline on the Corporate Governance of Authorized Insurers (Guideline 10) provides that “fair treatment of customers is an...

...: [email protected] How the IA handles your complaint All complaints will be treated in strict confidence. Upon receipt of your complaint, we will issue an acknowledgement to you within 10 working days. We will carefully examine the information provided by you and take appropriate follow- up actions if the matter is...

... reporting < Form > can be downloaded here @H on g Ko ng P ol ic e Fo rc e fo r Tr ai ni ng P ur po se O nl y 香 港 警 務 處 版 權 所 有 只 作 培 訓 用 途 Projected annual no. of STRs in 2015 13, 505 14, 557 15, 457 14, 838 16, 062 1 9,6 90 20, 287 23 ,28 2 37, 188 32, 907 0 10000 20000 30000 40000 2005 2006 2007 2008 2009...

... reporting < Form > can be downloaded here @H on g Ko ng P ol ic e Fo rc e fo r Tr ai ni ng P ur po se O nl y 香 港 警 務 處 版 權 所 有 只 作 培 訓 用 途 Projected annual no. of STRs in 2015 13, 505 14, 557 15, 457 14, 838 16, 062 1 9,6 90 20, 287 23 ,28 2 37, 188 32, 907 0 10000 20000 30000 40000 2005 2006 2007 2008 2009...

... reporting < Form > can be downloaded here @H on g Ko ng P ol ic e Fo rc e fo r Tr ai ni ng P ur po se O nl y 香 港 警 務 處 版 權 所 有 只 作 培 訓 用 途 Projected annual no. of STRs in 2015 13, 505 14, 557 15, 457 14, 838 16, 062 1 9,6 90 20, 287 23 ,28 2 37, 188 32, 907 0 10000 20000 30000 40000 2005 2006 2007 2008 2009...

... of the Ordinance commits an offence under section 41 and is liable to a fine of HK$200,000 (plus HK$1,000 for each day on which the offence continues) and, in 6 not exceed a specified amount, unless it obtains the IA’s prior written consent. the case of an individual, to imprisonment for two years....

... sure the policyholder experience is as it should be! The need for the prospective customer to make an informed decision CONDUCT IN FOCUS 6 To support the new regulatory regime for licensed insurance intermediaries, the “Corruption Prevention Advisory Service” (CPAS) of the Corruption Prevention...

... sure the policyholder experience is as it should be! The need for the prospective customer to make an informed decision CONDUCT IN FOCUS 6 To support the new regulatory regime for licensed insurance intermediaries, the “Corruption Prevention Advisory Service” (CPAS) of the Corruption Prevention...