... products which provide surrender value not less than total premium paid at all times to be sold directly from an insurer or its Authorized Institution in the capacity as its agent to customers through digital distribution channel (e.g. webpage / mobile app) without recommendation. In such cases, the...

... respect of General Insurance Business which is not deemed to have complied with 3A(a) Members shall include the Form of Disclosure set out below (i) in client agreements whether as a broker service agreement, brokers terms of business or similar, and where the validity period does not exceed three years...

... Claims Complaints Panel of the ICCB/ICB was/is empowered by its Articles of Association to look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out in The...

... Selection Made Easy guides users on their QDAP selection journey by having them answer five designated questions on the current age, preferred policy currency, duration of premium payment period, annuity commencement age and duration of annuity payment options. Based on the information they provide, users...

... intermediaries can consider to include such scenario as an example in the questions in Appendix A of the Guideline as appropriate. Q9 With respect to paragraph 5.2(c) of the Guideline, would a customer who intends to reduce the premium payable under the existing life insurance policy, but does not intend to use...

... intermediaries can consider to include such scenario as an example in the questions in Appendix A of the Guideline as appropriate. Q9 With respect to paragraph 5.2(c) of the Guideline, would a customer who intends to reduce the premium payable under the existing life insurance policy, but does not intend to use...

... Insurance Authority (“IA”) has today issued a set of Interpretation Notes for Module C of the Guideline on Group Supervision to supplement the guidance provided to designated insurance holdings companies in Module C of the Guideline on Group Supervision (“GL32”) on the Insurance (Group Capital) Rules (Cap....

... basis in accordance with strategies, policies and procedures set out by the board of directors; and (h) “small authorized insurer” refers to an authorized insurer whose annual gross premium income in and total gross insurance liabilities as at the end of the immediate preceding financial year are both...

... basis in accordance with strategies, policies and procedures set out by the board of directors; and (h) “small authorized insurer” refers to an authorized insurer whose annual gross premium income in and total gross insurance liabilities as at the end of the immediate preceding financial year are both...

... look beyond the strict interpretation of policy terms in making a ruling. In addition, as far as good insurance practice is concerned, the Complaints Panel relies heavily on the expected standards set out in The Code of Conduct for Insurers, with particular reference to “Part III: Claims”. Please also...