... with an emergency. 3. Read the policy terms and make sure you understand what after-sales service is available Read the policy terms carefully. If you have any questions about the content, call the insurer’s hotline or contact the online customer service officer...

... travel for Hong Kong vehicles upon advent of the Unilateral Recognition Policy in July this year, paving the way to open up other similar innovative products in future,” said Mr Stephen Yiu, Chairman of the IA. Mr Yiu added that, “On the establishment of after-sales service centres, a...

... Renewals and Cancellations 2.4.1 Renewals 2.4.2 Operation of Cancellation Clauses 3. CLAIMS 3.1 Valid Claims 3.1.1 Legal Requirements for Valid Claims 3.1.2 Invalid Claims 3.1.3 Operation of Policy Provisions Affecting Claims 3.1.4 Duties of Insured after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions...

... after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions of Various Related Professionals 3.2 Claims Handling 3.2.1 Arbitration Condition 3.2.1a Alternative Dispute Resolution Condition 3.2.2 Methods of Settlement 3.2.3 Insurance Complaints Bureau 3.2.3a Claims Adjudication Service 3.2.3b Non-claim...

... 3.1.3 Operation of Policy Provisions Affecting Claims 3.1.4 Duties of Insured after a Loss 3.1.5 Documentary Evidence 3.1.6 Functions of Various Related Professionals 3.2 Claims Handling 3.2.1 Arbitration Condition 3.2.1a Alternative Dispute Resolution Condition 3.2.2 Methods of Settlement 3.2.3...

... electronic policy with an electronic signature or send the original policy to the policyholder by post for record purposes. The intermediary will also continue to provide personal after-sales service to the policyholder, including answering any related enquiries, insurance claims, renewals...

... arising from follow-up consultations, including physiotherapy and Chinese medicine treatment, for the same accidental injury or illness are also covered within a specified period (e.g. 90 days) after returning to Hong Kong. There is a maximum daily limit or maximum limit per journey for each medical...

... Market Exclusions iv. Renewals and Cancellation A. Renewals B. Operation of Cancellation Clauses Page 3 of 3 III. Claims i. Valid Claims A. Legal Requirements for Valid Claims B. Invalid Claims C. Operation of Policy Provisions Affecting Claims D. Duties of Insured after a Loss E. Documentary Evidence F....

... III. Claims i. Valid Claims A. Legal Requirements for Valid Claims B. Invalid Claims C. Operation of Policy Provisions Affecting Claims D. Duties of Insured after a Loss E. Documentary Evidence F. Functions of Various Related Professionals a. Surveyors b. Loss Adjusters c. Engineers d. Settling Agents...

... engage in investment-linked long term insurance intermediary business on or after 1 March 2010 are required to pass the enhanced version of IL Paper. Please see Pages 5-6 for details. - 2 - The IIQE System  Format: Multiple choice questions in Chinese and English  Passing Mark: 70%  Examination Fees...