... firm or offering support to financial services firms. 2.1.2. Included as part of the GFSC’s Innovate and Create Team’s initiatives, as of 1st January 2018, any firm carrying out by way of business, in or from Gilbraltar, the use of distributed ledger technology (DLT) for storing or transmitting value...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/IA_GFSC_Fintech_cooperation_agreement.pdf -
Date: 2020-06-19
... Recommended Filing Format ©Hong Kong Police Force香港警務處版權所有 Joint Financial Intelligence Unit (4) Enquiries & Open Source • Only if shows suspicion (KYC enquiry, positive world check etc.) • Provide links of open source information (5) Conclusion & Way Forward • Conclusion of report • Follow up action (Further...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/20180605_STR.pdf -
Date: 2019-11-05
... are not satisfied with the way in which the SRO handles your complaint, you may let us know, and the IA will conduct necessary review on the SRO’s handling of complaints within the confines of the IO. Complaints involving the conduct of insurance agents, their responsible officers or technical...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2020-09-28
... persons for his own benefit and/or the benefit of his dependents, and insured in a private capacity only. In accordance with its terms of reference, the ICB may handle certain disputes on claims under such personal insurance policies by way of adjudication. To facilitate the...
https://www.ia.org.hk/english/consumer/lodge_a_complaint.html -
Date: 2023-09-01
... are not satisfied with the way in which the SRO handles your complaint, you may let us know, and the IA will conduct necessary review on the SRO’s handling of complaints within the confines of the IO. Complaints involving the conduct of insurance agents, their responsible officers or technical...
https://www.ia.org.hk/english/infocenter/statistics/files/Complaint_Form_Eng_201807.pdf -
Date: 2019-09-12
... against insurers and agents. There is clearly a better way to use our resources. We are undertaking a detailed analysis of the complaint cases that have come to our notice. By analysing the trend and nature as well as the distribution of the complaints, we aim to trace the common causes and identify...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2020-09-28
... against insurers and agents. There is clearly a better way to use our resources. We are undertaking a detailed analysis of the complaint cases that have come to our notice. By analysing the trend and nature as well as the distribution of the complaints, we aim to trace the common causes and identify...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2021-11-01
... against insurers and agents. There is clearly a better way to use our resources. We are undertaking a detailed analysis of the complaint cases that have come to our notice. By analysing the trend and nature as well as the distribution of the complaints, we aim to trace the common causes and identify...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2021-09-01
... against insurers and agents. There is clearly a better way to use our resources. We are undertaking a detailed analysis of the complaint cases that have come to our notice. By analysing the trend and nature as well as the distribution of the complaints, we aim to trace the common causes and identify...
https://www.ia.org.hk/english/supervision/int_dom_cooperation/files/ilens16.pdf -
Date: 2020-06-19
... CONDUCT IN FOCUS 1 Conduct in Focus 3rd Issue October 2021 Insurance Authority CONDUCT IN FOCUS 2 Conduct In Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority (“IA”) and examines topical issues regarding the way in...
https://www.ia.org.hk/english/infocenter/files/ENG_CIF_3.pdf -
Date: 2021-12-14