... establishment of after-sales service centres, “I would try my best to give it a further push. The pandemic has amply demonstrated the practical value of such after-sales centres, for they will do away with the need for GBA policy holders to come to Hong Kong for their customer support.” On...

... select the product with the most suitable level of sum insured based on their affordability and protection needs, and consider purchasing Commercial Motor Insurance for better protection. Connectivity The URP allows northbound travel with a single motor policy, facilitating the...

... GL15 GUIDELINE ON UNDERWRITING CLASS C BUSINESS Insurance Authority Contents Page 1. Introduction ……………………………………………… 1 2. Relevant Regulatory Documents…………………………. 1 3. Purpose…………………………………………………... 2 4. Duties of the Board of Directors, the Controller and the Appointed Actuary……………………………………….. 3...

..., better reflect the long-term performance. You should be aware of the volatility of fulfillment ratios over time, and look at the fulfillment ratios across all policy years to get an overview of the insurance product’s historical performance instead of focusing only on a single point in time....

... increasing Open API application and the industry-wide recognition on the importance of Open API for system interface enhancement and data exchange, the IA has worked closely with market stakeholders to formulate the Framework with a view to providing guiding principles on Open API adoption, covering areas...

... IA (May/2018) - 1 - *Please delete where appropriate Before you lodge a complaint to the Insurance Authority (IA), please read the IA’s leaflet on “How the Insurance Authority handles your complaint” (attached at the end of this Form) which explains the IA’s role and procedures for handling your...