... policy holder within the cooling off period for his/her record keeping (for the terms and conditions in the promotional material are stated to form part of the insurance contract). Q10 Under Paragraph 6.13(b) of GL31, if a licensed insurance broker meets the criteria specified in that paragraph, the...

... insurer or a licensed insurance intermediary has a subsidiary that is an AI; and (d) where a financial group has both an AI and an entity that is an authorized insurer or a licensed insurance intermediary. 10. The Parties will periodically co-ordinate with each other to exchange information to facilitate...

... Professionals 3.2 Claims Handling 3/10 3.2.1 Arbitration Condition 3.2.1a Alternative Dispute Resolution Condition 3.2.2 Methods of Settlement 3.2.3 Insurance Complaints Bureau 3.2.3a Claims Adjudication Service 3.2.3b Non-claim Related Mediation Service 4. CUSTOMER SERVICE 4/1 4.1 Customer Service and its...

... business does have significant impact on the insurer’s portfolio. Internal models 10. We proposed that the regulatory capital requirements should be determined using a standardized approach with the flexibility that internal models might be used, subject to the approval by the IA. 11. There is overall...