... Literacy Tracking Survey Review in every three years Lifetime Risk Profiling Overview Key Messages Life is full of perils which may have serious impact on your family. It is important to plan ahead for risk profiling and mitigation. Insurance is one of the affordable risk management tools. The IA provides...

... Literacy Tracking Survey Review in every three years Lifetime Risk Profiling Overview Key Messages Life is full of perils which may have serious impact on your family. It is important to plan ahead for risk profiling and mitigation. Insurance is one of the affordable risk management tools. The IA provides...

... the full list of the acceptable documentary proof is publicized as follows: Acceptable Documentary Proof for Having Attained the Requisite Education Standard (1) Form 5 or Secondary 5 or Secondary 6 or Secondary 7 graduation certificate or Form 5 or Secondary 5 or Secondary 6 or Secondary 7 final term...

... information to the Company, or has conducted any financial transactions with the Company, should consider reporting the case to the Hong Kong Police Force. Members of the public are reminded to verify the identity of the company conducting insurance business. The full lists of authorized insurers...

... its latest issue of Conduct In Focus today (12 May 2023) presenting statistics on complaints received in the full year of 2022, giving guidance to insurance practitioners on regulatory matters and highlighting topical issues for policyholders. Together with the main edition we publish a...

... complaints received in the full year of 2021. In the Practice section, the IA highlights how the manner in which insurers handle customer complaints is an important conduct issue and provides an indication of the extent to which the principle of “treating customers fairly” is an...

... the Risk-based Capital Regime, updating design parameters of the Policy Holders’ Protection Scheme and empowering the general public with knowledge on lifetime risk profiling. The Annual Report 2020-21, in full and simplified versions, is available on the IA website. Ends...

... and expect full compliance with effect from 1 April 2021. This is part of our continuous effort to provide regulatory relief for the industry amidst challenging circumstances, and should be able to provide a sufficient buffer for authorized insurers and licensed insurance intermediaries to update...